G2

Gabriela S.

IT business partner

Mid-Market (51-1000 emp.)

12/12/2025

"A Truly Intuitive Game Changer for Document Processing"

5/5

What do you like best about Rossum?

I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been outstanding. The Rossum team is also fantastic, consistently providing excellent customer support and guidance whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I also find the range of status options somewhat limited, and it would be helpful to have more choices, ideally with the ability to configure custom ones. Although the overall experience has improved, I still wish there were an easier and more streamlined way to apply the same field configurations across different queues. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum is helping us overcome the challenges of a heavily manual process by automating more than 80% of our workflow. Our team is now far more efficient, with more time available to focus on other important tasks. In addition, the data we extract from our invoices is now properly structured, making it much easier to analyze and use for decision-making. Review collected by and hosted on G2.com.