SG

Sarah G.

co founder

Small-Business (50 or fewer emp.)

8/22/2026

"Best hotel management software we've used"

5/5

What do you like best about roommaster?

We've been through two other hotel software platforms before landing on roommaster and this is the right one. Everything is properly integrated channel distribution, direct bookings, housekeeping, revenue management so the whole operation runs from one place. The onboarding team was organised and got our staff trained quickly. Our housekeeping team particularly love the mobile view; room status updates in real time without anyone calling the front desk. That's saved time every single day. Support team has been great whenever we've had questions. Review collected by and hosted on G2.com.

What do you dislike about roommaster?

Nothing that comes to mind. We've been happy across the board. Review collected by and hosted on G2.com.

What problems is roommaster solving and how is that benefiting you?

roommaster helps us streamline our operational processes and reduce manual coordination. Having our information and workflows more centralized makes things easier for the team to manage. Review collected by and hosted on G2.com.

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See what 14 reviewers think of roommaster

4.8 out of 5 · Verified reviews from real users

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