G2

HARSHKUMAR F.

Data Scientist

Computer & Network Security

Small-Business (50 or fewer emp.)

10/16/2021

"Rocket chat is very basic chat application"

4.5/5

What do you like best about Rocket.Chat?

As this is open source chat system, we can also contribute to the making of this. We can make groups based on different teams and chat on that channel. Review collected by and hosted on G2.com.

What do you dislike about Rocket.Chat?

There are many problems with this. I rarely get notifications for the messages that I get. Even some time I get notifications for selected persons only even though I have not modified any settings. We can not send some file formats to any user. Also, users can not attach files larger than 1 MB, whenever I tried attaching more than 1 MB file the progress bar freezes at 0% and does not move forward. Also frequently the server becomes down and I can not message anyone. Sometimes it takes much more time to render an image. It also does not get upgraded even if I hit the update button. Also, video conferencing that many issues of lagging and not hearing audio etc. These are the serious problems that I faced but apart from these, there are many others. Review collected by and hosted on G2.com.

Recommendations to others considering Rocket.Chat:

I would recommend the startups use this chat app as this is cost-efficient and also have almost every feature that a chat application should have. Review collected by and hosted on G2.com.

What problems is Rocket.Chat solving and how is that benefiting you?

I am using rocket chat for conversation in our regular office work, so all our office conversation happens on rocket chat. The first and foremost benefit is that this is an open-source chat system and so it is cost-efficient. It maintains absolute transparency because of its open sourceness. The conversation has been encrypted both ways. Also, the feature to share audio, video or image files in real-time is an added benefit. Review collected by and hosted on G2.com.