# Robly Reviews **Vendor:** Robly Email Marketing **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 918 ## About Robly Robly is an email service provider designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open, automatically re-targets non-openers, and protects sender status by segmenting and suppressing sends to unengaged users. Founded in 2013, the company is headquartered in New York City. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews, and was voted Category Leader, Quality choice and Happiest Users Champion on Crozdesk and Leader on G2. ## Robly Pros & Cons **What users like:** - Users love the **ease of use** of Robly, allowing effortless creation of effective email marketing campaigns. (2 reviews) - Users value the **user-friendly interface** of Robly, allowing easy creation of effective email marketing campaigns. (2 reviews) - Users love the **smart automation** of Robly, making email marketing effortless and efficient for every team member. (1 reviews) - Users love the **easy creation** process in Robly, allowing effortless campaign building with automation for better results. (1 reviews) - Users love the **easy integration** of Robly, which seamlessly syncs with tools like Shopify for efficient email marketing. (1 reviews) - Flexibility (1 reviews) - Simple (1 reviews) - Time Management (1 reviews) - User-Friendly Interface (1 reviews) **What users dislike:** - Users find **editing issues** in Robly that can hinder their experience and functionality when creating campaigns. (1 reviews) - Error Handling (1 reviews) - Users feel the pricing is **high for small users** , limiting accessibility and value for their investment. (1 reviews) - Users find Robly's **limited features** restrictive, expressing a need for more integrations and advanced options. (1 reviews) ## Robly Reviews ### 1. Streamlined Email Marketing with Excellent AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Keasey N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Robly?** I really like how Robly is simple yet effective, which suits our small Hong Kong B2B team perfectly. The standout feature for me is the AI-powered send-time optimization. It automatically sends emails when our local business contacts are most active, making a noticeable difference in open rates and engagement compared to our previous manual attempts. I value how easy the platform is to use, with a straightforward email builder, intuitive list segmentation, and quick setup for basic automation sequences. With no dedicated marketing person, we rely on tools that don’t require training or technical work, and Robly fits that bill. It's reliable and doesn't bog us down with unnecessary features, focusing on what actually matters in email marketing—achieving better results without the hassle. For a lean team in a fast-paced market like Hong Kong, that is incredibly valuable. **What do you dislike about Robly?** One area where Robly could really improve is its integrations with other small-business tools, especially for teams in Hong Kong. Right now, it doesn’t connect as smoothly with CRMs like Less Annoying CRM or common accounting tools we use daily. We end up relying on Zapier for most automations, which works but isn’t as seamless as native integrations. The reporting and analytics are also pretty basic. We can see opens, clicks, and basic engagement, but we can’t dig deeper into conversion tracking, campaign performance over time, or audience behaviour in ways that help us make better B2B decisions. For more actionable data, we still need to export and manually analyse in spreadsheets. **What problems is Robly solving and how is that benefiting you?** Robly streamlines our email marketing by improving open rates with AI send-time optimization, automating follow-ups, and simplifying list management. It allows our small team to engage effectively without extra workload, solving our issue with sending emails at the right time. ### 2. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Rocio C. | Departamento Web **Reviewed Date:** April 29, 2026 ### 3. User-Friendly Email Marketing with Smart Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Aman K. **Reviewed Date:** February 08, 2026 **What do you like best about Robly?** I used Robly because it makes email marketing easy and effective. The platform is user-friendly so anyone on the team can build attractive campaigns without technical skills. I like most about its simplicity combined with smart automation. It is very easy to create and send campaigns and features like automatic re-sending to non-openers (OpenGen) genuinely help improve open rates without extra effort. It works well by making email marketing very easy. Emails reach people's inboxes well, the reports are simple to understand and the automatic follow-up emails save a lot of time. Robly integrates with tools like Shopify through connections. These integrations help by automatically syncing contacts, adding new subscribers, and connecting email campaigns with sales or CRM systems. This helps in saving time and keeps everything updated without doing things manually. **What do you dislike about Robly?** Robly is good but some things can be better. The price feels high for small users and also advanced features are limited and the editor sometimes has small issues. More integrations and better reports would make it even better. **What problems is Robly solving and how is that benefiting you?** I use Robly because it makes email marketing easy, with user-friendly tools like OpenGen and Robly AI. It improves open rates with automation, like re-sending to non-openers, and integrates with platforms like Shopify to sync contacts and sales data effortlessly. ### 4. Easy Contact Management with Helpful Open & Unsubscribe Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Tonya H. | Website Manager & Online Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Robly?** Easy to manage/upload contacts. It shows the rate of opened and unsubscribed contacts. **What do you dislike about Robly?** Design could be better when doing a campaign. More options. **What problems is Robly solving and how is that benefiting you?** Getting emails to several thousand people at once. ### 5. It's affordable but not realiable **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2016 **What do you like best about Robly?** I used Robly for several years and I was happy but eventually it became buggy so I pivoted to another email marketing service **What do you dislike about Robly?** I don't like that if I delete someone I can't add them back at a later date. I know I can uncheck lists and then go back and re-insert them into a group but I think this is a silly feature. I'm also thinking of moving to a CRM and wish Robly partnered with some of them. **Recommendations to others considering Robly:** If you're looking for email marketing that's easy to navigate and always reliable, then Robly is worth a look. **What problems is Robly solving and how is that benefiting you?** I send press releases so I need a program that won't tag me as a spammer and also can send out 2K emails at once if needed. ### 6. Newly interested **Rating:** 3.5/5.0 stars **Reviewed by:** Rita M. | Community engagement coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Robly?** Looks to be easy to use and resourceful and up todate **What do you dislike about Robly?** I can't find any information about this product but am interested in this **What problems is Robly solving and how is that benefiting you?** Not having to remake or redo my marketing strategies ### 7. Robly is very reliable, secure and able to scale with any business **Rating:** 4.5/5.0 stars **Reviewed by:** Derek C. | Frontend Developer Professional, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Robly?** When it comes to effective mass email marketing, Robly is my tool of choice because it provides me with all the data I need without any problems or slowdowns. It has helped us statistically track all the spend and traffic collected from various media, including social media and customer emails. It has been intuitive, fast, reliable and with great customer service. We are delighted with the results and the increase in sales it has generated. **What do you dislike about Robly?** Considering what we need from the marketing department, I have come to the conclusion that this is the best system we can implement. Not only is it an excellent tool, but it just keeps getting better and better. **What problems is Robly solving and how is that benefiting you?** As a result, more and more people are visiting my company's website, which is boosting my business. Robly is an excellent and complete solution for our email marketing development. It allows us to create huge ad campaigns with many data streams and test different segments to see which ones work best for our clients. The best part is that it understands multiple dialects and translates languages. ### 8. Simple, sophisticated and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alan G. | Owner and Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2016 **What do you like best about Robly?** The interface is quick, easy to use, and works exceptionally well without the complexities of other services I have used, either for our own email marketing or on behalf of clients.. All the information I need is presented in clean, usable, easy-to-understand form. **What do you dislike about Robly?** There isn't anything to dislike at this point. **Recommendations to others considering Robly:** Give Robly a spin. Of all the services out there it is the simplest to use for a small to medium size business. In particular, try setting up a totally custom email, which the Robly UI makes very simple. **What problems is Robly solving and how is that benefiting you?** The simplicity and ease of use of Robly makes it very easy to create an email that looks good without being busy or cliche. Automatic resend only to people who have not opened the first send is as valuable as it is easy to set up, which greatly increases the number of responses. ### 9. An excellent proposal to optimize email marketing, excellent tool **Rating:** 4.5/5.0 stars **Reviewed by:** Dave B. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Robly?** Robly is an attractive proposition for email marketing, we've been using it for months and it hasn't given the first problem so far. I love its user interface for how clean and intuitive it is, plus it integrates a wide variety of features and automations that help optimize marketing, among the most striking is that it allows us to send email content to our database, lead funnels, an excellent email editor with a wide variety of resources and much more. **What do you dislike about Robly?** Although it is sufficient for our email marketing needs for the time being, it is important that they add some other functionalities, even more so taking into account its high price. **What problems is Robly solving and how is that benefiting you?** It has very interesting use cases and is well loaded with functionalities that help improve email marketing management and get the best out of it to improve the relationship with potential customers, organize customer funnels, store email content to our database to make it reusable, automate various marketing processes and more, there are many benefits it provides to our organization. ### 10. The phrase as for my work experience is completely superfluous **Rating:** 5.0/5.0 stars **Reviewed by:** Adhikesh R. | email marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Robly?** some users like robly for its esse of use customer service and features **What do you dislike about Robly?** how the text text edit box floats over where they are typing **What problems is Robly solving and how is that benefiting you?** robly is an email marketing tool that helps businesses ## Robly Discussions - [Is there any training on line?](https://www.g2.com/discussions/50571-is-there-any-training-on-line) - 1 comment, 1 upvote - [Is there a way to use Robly offline?](https://www.g2.com/discussions/is-there-a-way-to-use-robly-offline) - 1 comment, 1 upvote - [View Robly pricing details and edition comparison](https://www.g2.com/products/robly/reviews/robly-review-92958?section=pricing&secure%5Bexpires_at%5D=2026-05-14+22%3A39%3A05+-0500&secure%5Bsession_id%5D=b8a55d49-e431-4c34-a1f4-05a8c201dc00&secure%5Btoken%5D=3ecc0edf497ecd94b15b567aafdff2d95b2d5a9078a717617a5c82143c6ff4f3&format=llm_user) ## Robly Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Robly Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,648 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,200 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,096 reviews)