KG
Kevyn G.
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"How to provide the best customer service"
What do you like best about ROBIN Conversation Console?
The tool has many customer support options. It is supported on multiple platforms and has an added value that responses can be automated based on user messages. Review collected by and hosted on G2.com.
What do you dislike about ROBIN Conversation Console?
It really has very positive aspects, making it hard to find something negative in the application. It turns out to be very useful; perhaps the most difficult part is creating the flows for the responses, but that is due to the nature of the service. Review collected by and hosted on G2.com.