G2

Heather F.

Chief Operations Officer

Small-Business (50 or fewer emp.)

7/31/2024

"Our years with Rivial Data Security have been the BEST!"

5/5

What do you like best about Rivial Data Security?

I enjoy the interaction with the knowledgeable staff at RDS. They are always willing to help, even outside of our monthly meetings and always send reminders of important upcoming cybersecurity related events such as Annual Board Reporting, Incident Response Tabletop Testing, Annual IS&T Audit, Vulnerability Scans, Penetration Testing, etc. They also help with any questions or concerns in between the "big ticket" items. They are quick to share templates for policies or procedures and can even guide us on the wording changes needed to fit our Credit Union. They have a very helpful and teaching approach with us as we do not have a CISO on staff. They are all very helpful and treat every concern or need with high priority. I love them! Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

There isn’t anything that I do not like. I sometimes struggle with the platform, but a simple call to the staff of RDS always works out those bugs and it is usually because I was doing something incorrectly, not them. They always make sure I am comfortable with what I am doing before they end the call. Review collected by and hosted on G2.com.

What problems is Rivial Data Security solving and how is that benefiting you?

Rivial Data Security helps us tremendously because we do not have a Chief Information Security Officer or any Information Technology people on our staff. We are a small Credit Union and they help us with anything and everything related to Information Security and Technology. Their vCISO software serves as our "Virtual Chief Information Security Officer" and they are always on top of the high priority items every year as well as always being available for additional questions or advice. We know that we can call them if there is something we don't quite understand and even if we just want to talk something through. Review collected by and hosted on G2.com.