Riverside Reviews & Product Details

My role requires clear communication with vendors, contractors, and maintenance staff. What I find most valuable about Riverside is its reliability for recording crucial walk-throughs and inspection meetings. When documenting a building's condition before a major renovation or reviewing safety compliance issues, the local recording feature ensures we have a perfect, uninterrupted record, regardless of spotty Wi-Fi in basements or on construction sites. The high-quality audio is essential for capturing specific details discussed, and the video provides a clear visual reference that is far superior to written notes or blurry phone videos. It creates an indisputable record for our files. Review collected by and hosted on G2.com.

Some of the more advanced editing and AI repurposing features feel less relevant to my core operational needs. The interface, while powerful, can be slightly overwhelming with options geared more toward content marketing. A simplified "documentation mode" with straightforward tools for adding chapter markers, highlighting timestamps for action items, and easily exporting a compressed file for archival would be a more tailored fit for facility management use cases. Review collected by and hosted on G2.com.

As a CEO focused on digital transformation, I need to communicate complex cloud and AI solutions with absolute clarity to clients and stakeholders. Riverside has been instrumental in elevating our client demos and internal training. The ability to record flawlessly in 4K video and separate, studio-quality audio tracks means our technical presentations look and sound professional without needing a production team. The "local recording" feature is a game-changer; it guarantees that a poor internet connection on either end never compromises the quality of our final product. We frequently use the AI-powered tools to quickly repurpose a long product demo into short, impactful clips for social media and sales enablement, saving our marketing team countless hours of editing. Review collected by and hosted on G2.com.

While the core recording and editing tools are excellent, the platform's analytics for published content could be more robust. As a business user, I would like to see more detailed engagement metrics and viewer insights directly within Riverside for the videos and podcasts we host and distribute through the platform. This would give us a clearer understanding of how our content is performing and help us better measure ROI. Review collected by and hosted on G2.com.

Riverside is extremely easy to use, and I love the integrations with Google and Gmail. The transcription is fantastic, and the editing tools are straightforward (I’ve never edited a video in my life). As a first-time podcaster, I’ve found this to be a great platform, and it feels like there are endless features to explore.

I’ve also been really impressed by how much the Riverside team tries to support their clients. We’re not just customers to them—or at least, I haven’t felt that way. Even with some of their larger email sends, they still make a real effort to add value every week. Review collected by and hosted on G2.com.

I still haven’t found anything about Riverside that I dislike—if anything, it’s that I no longer have any excuses not to keep scheduling podcasts, recording, and growing my channel. :D Review collected by and hosted on G2.com.

What I like best about Riverside.fm is its AI editing. It takes what is usually the most time-consuming part of podcast production and makes it effortless. The AI automatically removes silences, tightens up conversations, and helps produce a professional-sounding episode in a fraction of the time—without sacrificing quality. It lets me focus more on the content and the conversation, rather than getting stuck in post-production. Review collected by and hosted on G2.com.

What I like least about Riverside.fm is the long export times. After an otherwise efficient recording and editing process, waiting for exports can be frustrating and slows down the overall workflow—especially when working on tight timelines. Reducing export time would make the experience feel truly seamless from start to finish. Review collected by and hosted on G2.com.

Riverside has some great features and the fact that you can record with someone remotely and receive full quality raw files is awesome! Also I love that they are constantly improving and adding new features as well. The software is really easy to use and it has a lot of versatility for different types of production (video recordings, podcasts, live streams, etc.). I am currently using Riverside much more often that I expected and plan on testing out more feature soon! It has been really easy to implement into my current workflow. Review collected by and hosted on G2.com.

The software layout is a bit confusing and it almost seems like in an attempt to make it as user friendly as possible it has become more of a burden to find certain things (there's also multiple ways to do each thing which can be confusing.) I was also struggling to find information on certain features, for example I (as the producer) was hoping to run the teleprompter for my host but after an hour of tinkering I was not able to figure it out. Review collected by and hosted on G2.com.

As someone who started this podcast with unreliable internet in a rural community, it was invaluable that Riverside records the files locally and uploads them later. It made interviews that would have been nearly impossible to record with decent quality audio and video become well-produced podcast episodes. Review collected by and hosted on G2.com.

So the thing that has bugged me about it, and I think this is mostly fixed now, but the edit function, and especially when I tried to download an edit from the web, it would crash my browser. I could eventually get it to work, but it would sometimes take multiple tries to get it working well enough to download the edit I wanted. Review collected by and hosted on G2.com.

Its very easy to learn and use. It has audio enhancement tools that really improve the sound. They have good customer support and I can use AI to find clips for social media etc. I like how Riverside records each person seperately in different video and audio tracks. These are saved natively to the person's device and uploaded after. This solves the tinny audio of recorded zooms. Review collected by and hosted on G2.com.

It's an online tool so you are downloading and waiting for exporting a lot of the time. I'm not clear on which tools are best for downloading recordings that integrate best with video editing software like Avid or Premiere. You have to be sure and tell participants not to shut down their computer so that Riverside can upload their high quality video and audio. Review collected by and hosted on G2.com.

Riverside has made podcast and other video production simple and I come at this with ZERO experience. I can use it along, with my team or 3rd parties without issue - even when some parties are on a mobile phone.

I love the AI tools and editting features, as they allow me to enhance and refine my videos without needing to do many takes or retakes. And with the easy premade layouts, I can quickly format my footage into vertical and horizontal videos for YouTube shorts and main videos. Review collected by and hosted on G2.com.

My dislike is simply not dedicating more time to watching their YouTube channel to learn more about how I can use the product to make better videos for my small business. But, that's really my issue, not an issue for Riverside. Review collected by and hosted on G2.com.

It works...

I came from Descript, I like them for their editing tools which are admittedly slightly more granular, however the program was constantly updating and the UI was always in flux and that hampered my ability really lock in a workflow.

With Riverside, the granularity is not completely present but the areas that are missing are negligible and i can work with them. I already have a workflow down and have only recorded on the platform four times. Review collected by and hosted on G2.com.

1. I cant do much with segment transitions, id like the ability to create and save transitions to my brand in the same way i can insert intro and outtro.

2. I would like to see the addition of sound keys added to the music part of the editor. I want to have the granularity to set specific time points where i want the music loud and where i want it quiet. I understand i can do this in a more robust tool like audition, but, if im paying for an editor like Riverside then I would hope to have basic features like sound keys.

3. Live Stream capabilities are not as straightforward when going live on FB nor do they support going live on platforms like tiktok. Review collected by and hosted on G2.com.

I love how easy it is to set up a recording and invite others to join you. Their AI tools are super easy to implement, making editing a breeze and making it easy to put out a professional-sounding product. I use Riverside now multiple times a week to record shows, and it's integrated effortlessly into my work process. The one time I've had to contact customer support, they were quick to respond and help me with the issue. Review collected by and hosted on G2.com.

I wish that their mobile app were a bit more friendly when it comes to setting up things on the run. There have been times when I wanted to set up a future recording and send the guest the invite from the mobile app, but you can't do that. Review collected by and hosted on G2.com.