--- title: Rithum Reviews meta_title: 'Rithum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how Rithum works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 124 scale: '5' date_modified: '2026-07-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Rithum Reviews **Vendor:** Rithum **Category:** [Catalog Management Software](https://www.g2.com/categories/catalog-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 124 ## About Rithum Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end. ## Rithum Pros & Cons **What users like:** - Users find Rithum to be **very easy to use** , allowing seamless management of inventory, orders, and billing. (6 reviews) - Users appreciate the **seamless inventory syncing** of Rithum, enabling efficient updates and order management in one portal. (5 reviews) - Users value the **business growth potential** of Rithum, aiding in scaling e-commerce operations effectively and easily. (3 reviews) - Users value the **easy integrations** of Rithum, allowing seamless connectivity with multiple enterprise applications. (3 reviews) - Users find Rithum's **helpfulness** invaluable for managing drop shipping and enhancing their business operations efficiently. (3 reviews) - Integrations (3 reviews) - Order Management (3 reviews) - Revenue Growth (3 reviews) - Sales Growth (3 reviews) - Customer Support (2 reviews) **What users dislike:** - Users express concerns about **difficult SKU/item navigation** , making editing and order processing a cumbersome experience. (3 reviews) - Users note the **limited customization** on Rithum, as changes to product listings cannot be made once established. (3 reviews) - Users highlight **data management issues** with Rithum, especially the inflexibility in customizing added data. (2 reviews) - Users find **difficult customization** on Rithum limiting, as added data cannot be changed once submitted. (2 reviews) - Users struggle with **editing difficulties** in Rithum, specifically in locating SKUs/items for modifications. (2 reviews) - Expensive (2 reviews) - Extra Costs (2 reviews) - Integration Issues (2 reviews) - Limitations (2 reviews) - Manual Processes (2 reviews) ## Rithum Reviews ### 1. liza4DSCO **Rating:** 5.0/5.0 stars **Reviewed by:** liza a. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** intuitive, services many of the customers that I do drop ship, free! rapid response **What do you dislike about Rithum?** would like to have a little interaction occasionally instead of hammering away at email only **What problems is Rithum solving and how is that benefiting you?** adding new drop ship clients ### 2. DSCO **Rating:** 5.0/5.0 stars **Reviewed by:** Connie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Rithum?** It's User friendly, easy access to all information **What do you dislike about Rithum?** Not much to dislike. it's very user friendly **What problems is Rithum solving and how is that benefiting you?** Easy access to my client's platform. Retrieving and updating is very easy. ### 3. DSCO would be the goto VAN over anyone else **Rating:** 5.0/5.0 stars **Reviewed by:** Bob C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** I like the customer support, and the technical support best **What do you dislike about Rithum?** Sometimes new stuff gets added, after I have learned the old!! LOL **What problems is Rithum solving and how is that benefiting you?** Very cost efficient!!! ### 4. Great EDI system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** The system is easy to use , anyone can learn it and it does not take long to get familiar with the interface. **What do you dislike about Rithum?** The Kohls sku number that is required under the SKU map is difficult to obtain especially if you are needing multiple. having to go back into KLINK and extract it one by one on a merchant group is very tedious . Otherwise the system is perfect as is **Recommendations to others considering Rithum:** Really good program easy to use! we enjoy using dsco in our office ! **What problems is Rithum solving and how is that benefiting you?** Maintaining accurate inventory feeds without the complexity of a complicated interface. ### 5. DSCO Platform Use **Rating:** 4.0/5.0 stars **Reviewed by:** Scot L. | EC / EDI Manager at Safilo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Rithum?** I like how you can use EDI, spreadsheets and manually use the platform **What do you dislike about Rithum?** I would like a faster response time with questions **Recommendations to others considering Rithum:** If you are looking for a good overall solution then this is a good choice **What problems is Rithum solving and how is that benefiting you?** We are using DSCO for Drop Ship Customers ### 6. DSCO works great **Rating:** 5.0/5.0 stars **Reviewed by:** Joel Q. | Manager Appliction Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Rithum?** Ease of use, accuracy of data. Excellent support **What do you dislike about Rithum?** Soem of the methods for searching in that they do not allow for searching by the users order id **What problems is Rithum solving and how is that benefiting you?** Being able to trade documents with major retailers for the DTC business. Benefits - ease of use, and reliablity ### 7. DSCO is a fantastic purchase order system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** Ease of use. They make the steps if entering tracking and invoice #'s simple be pre-filling a lot of fields that they already have information for **What do you dislike about Rithum?** There is nothing I can think of that i dislike about DSCO **Recommendations to others considering Rithum:** We use a lot of platforms and DSCO is definitely the most easy to use and saves us time and money **What problems is Rithum solving and how is that benefiting you?** We're solving problems of making sending our large retail vendors their invoices, tracking and notifications. the benefits are essentially saving time. ### 8. Reliable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Martin P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** Reliable way to share data with a supplier, enter orders, manage drop-shipping. **What do you dislike about Rithum?** there is not a bad thing I could find about it **Recommendations to others considering Rithum:** I found the platform to be reliable and easy to use. **What problems is Rithum solving and how is that benefiting you?** reliable data sharing, eliminating potential errors ### 9. Easy Self guided setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** Good doc specs and informative interface **What do you dislike about Rithum?** Some doc specs have lots of fields that aren’t used **Recommendations to others considering Rithum:** Get involved with the test support from Dsco. Very helpful **What problems is Rithum solving and how is that benefiting you?** Seamless automation of drop ship process ### 10. Very good. Support has always been helpful. Order processing is easy. Automated jobs are easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Rithum?** Automated jobs are easy to setup. Automated processing for integration with Acumatica is easy **What do you dislike about Rithum?** Sometimes the automated jobs don't always run at the time they're supposed to. **What problems is Rithum solving and how is that benefiting you?** Integration with Acumatica ERP ### 11. It gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Rithum?** This is an above average eCommerce solution. The UI is simple. Updating inventory and Uploading new Products was a simple task. Fulfilling orders is straightforward. Not a lot of fluff here bogging down loading screens. **What do you dislike about Rithum?** Setup could be more streamlined. There are processes that could be more efficient. **Recommendations to others considering Rithum:** I like that they took the time to address the UserInterface which was my main gripe the first go around. They are a little pricey and they have some steps they could streamline. It works as intended and without and major issues. **What problems is Rithum solving and how is that benefiting you?** Our newest Online Vendor Requires us to use DSCO. This is the second time using them. They've updated the site and fixed a few issues that I address the last time we used them. ### 12. The lack of Support is really terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** To be honest nothing, the support is terrible **What do you dislike about Rithum?** There is no support in my opinion at all. Cannot call for help, no one will call you back. Takes too long to recieve email, like over 8 hours. Explanations are too technical for the average person. **Recommendations to others considering Rithum:** I could not recommend this service in good faith **What problems is Rithum solving and how is that benefiting you?** To me there are no benefits, the service is terrible **Official Response from Azad Sadr:** > Hi! We really appreciate your feedback. Your honest comments gave us a lot of touch points to work on for improving our support team. I'm sorry you didn't receive the support you needed. That shouldn't have happened. We're working on increasing the number of our support specialists as well as improving response times. We've also set up a chat box on our support site that gives you immediate access to a Dsco support specialists. You can find the chat box on the bottom right of our support site: support.dsco.io. Please let me know if there's anything else we can do to improve our support experience. Thanks again! - Azad ### 13. DSCO Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** The DSCO Team is very attentive and responsive to our requests. **What do you dislike about Rithum?** The only issue I have is when we need to manually ASN an order, we must then manually invoice the order. That is not a big deal however, as we rarely need to manually ASN. **What problems is Rithum solving and how is that benefiting you?** The costs benefits of the DSCO Tool are beneficial. ### 14. DSCO REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Rithum?** The ease of flow in the platform and savings. **What do you dislike about Rithum?** That all communication is through Chat and cannot talk with someone. **Recommendations to others considering Rithum:** try it. it may be worth it for your company and may save you some money. **What problems is Rithum solving and how is that benefiting you?** Control inventory and shipping for Drop ship programs. ### 15. Dsco **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Rithum?** Customer Service is great. Live chat was very helpful **What do you dislike about Rithum?** My manager thought that the mapping documents could be more streamlined for the Trading Partner **What problems is Rithum solving and how is that benefiting you?** EDI with Nordstrom Direct. Once up and running it is easy to work with ### 16. Channel Advisor for the novice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2020 **What do you like best about Rithum?** Channel Advisor allows us to easily refund Marketplace orders in one place. **What do you dislike about Rithum?** When you refund an order it shows as processing for quite a long time. **What problems is Rithum solving and how is that benefiting you?** 1) slow processing time for refunds 2) choices of why we are refunding are limited - this may be more due to the interaction with eBay and Amazon **Official Response from Channel Advisor:** > Hello, We're pleased to hear you've been able to 'easily' process refunds with help from ChannelAdvisor Marketplaces. We're committed to maintaining the highest quality service and standards for our customers, and we would welcome the chance to learn more about your experience navigating our platform. Please consider contacting us directly at supportadmin@channeladvisor.com. Thank you for being a ChannelAdvisor customer! ### 17. All new System, All New Look **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Rithum?** It is a useful tool and it was updated recently. Once you figure out what goes where and how to properly submit the whole order including an invoice to get paid it works fine. **What do you dislike about Rithum?** Well we just re joined and haven't fulfilled any orders. previously they had two screen load to submit and order and another to submit the invoice. i don't see why those needed tow differnt pages for the same order. it seemed redundant. **Recommendations to others considering Rithum:** We ll it was forced on us by two different vendors. it must have something the big boys need and like on there end. Support was almost nil in on-boarding the second time around. they have video tutorials if that's your thing. Once you find a grove it works fine enough. does the job and there was an update within the last few months so i will have to see whats up with all that. **What problems is Rithum solving and how is that benefiting you?** It is a mandatory need from one of our larger vendors ecommerce site. ### 18. Ease of use that you can't beat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Rithum?** The best feature is how easy this software can be used. You can see orders invoice all in one page. And you can print or save from the main page or export to excel **What do you dislike about Rithum?** The one thing I dislike is that it can sometimes take a while to load or if you are not on the correct browser , it works best on goggle vs firefox other than that no complaints. **Recommendations to others considering Rithum:** If you need a system that is easy to use then this is the program for you. You cannot go wrong with it and you log in from anywhere **What problems is Rithum solving and how is that benefiting you?** No problems at the moment. The benefits is that we can invoice and receive orders from one page no need to go to other programs ### 19. Tried to Cancel - Keeps Billing and Billing and Billing **Rating:** 0.0/5.0 stars **Reviewed by:** Hugh N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Rithum?** Nothing. Stay away! There is nothing to like about this company and their business practices. **What do you dislike about Rithum?** We waited 5 months for Channel Advisor to launch and we canceled. Emailed our sales rep and cc'd the sales manager David Spain. No reply from either employees. The only reply we received is from their billing department. Seems they're desperate. This is straight up harassment for services not rendered. **Recommendations to others considering Rithum:** Stay away. **What problems is Rithum solving and how is that benefiting you?** No benefits other than billing trying to continually bill us after we told them repeatedly that we canceled. We waited patiently for 5 months. Not one phone call from our sales rep to see how we were doing. Channel Advisor sales reps are calling other companies that I'm affiliated with and I tell them no thanks. ### 20. Effective no frills Ecommerce tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Rithum?** It gets the job done. It fulfills the need and manages both orders and inventory for multiple Ecommerce vendors. Its a time saver because multiple vendors use the is for inventory updates. its a Two birds one stone situation. **What do you dislike about Rithum?** Submitting information could be more efficient. they have it broken up into different modules that could most likely all be in one. It is in need of a face lift and it is slower then modern programs. If we didn't have to use this by vendor request we would probably find someone else to facilitate this need. it does the job but more likely could be more efficient in regards to how many load screens there needs to be to get through on order or to even jump into inventory. Also in regard to pricing. each Vendor gets to set the terms and as a user we have to accept it. there is no negotiating on our end in regards to rates charged **Recommendations to others considering Rithum:** Its okay. it does the job. it could be more efficient it terms of consolidating the amount of screens loaded for redundant tasks. Rates should be negotiable on both ends instead of dictated by one side. **What problems is Rithum solving and how is that benefiting you?** We use this to process orders from multiple Ecommerce sites at their request. It works {Slowly}. We have steadily grown with the initial vendor and have taken on multiple vendors through this platform. This still only needs one update which saves time. ### 21. Absolutely smashing multi-channel software **Rating:** 5.0/5.0 stars **Reviewed by:** Krzysztof B. | Head Of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Rithum?** The ability to manage multiple Accounts and multiple Channels in a very simple and effective manner. **What do you dislike about Rithum?** quite a lengthy onboarding process, with a lot of almost boring training - if you are already knowledgeable in managing feeds. **What problems is Rithum solving and how is that benefiting you?** Manage multiple accounts with multiple channels (Amazon, eBay, international sites) with appropriate stock-control. ### 22. Seems a bit Outdated and Slow. Still does what its supposed to. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Rithum?** It is pretty easy to familiarize yourself with the process. After a few order the routine becomes second nature. **What do you dislike about Rithum?** There seems to be a Tree type structure for the work flow. this leads to this which leads to this task. Each task however, has to load, taking time. These could all just be added to a single load page and submitted multiple time to fill in each field. **Recommendations to others considering Rithum:** It is a simple tool and it fulfills a need adequately. Is it fast, No Is it good looking, No it not the fastest. But it is reliable and it does get the job done. **What problems is Rithum solving and how is that benefiting you?** It handles inventory and sales updates for multiple online vendors. Its nice to have that option and utilize one update for multiple vendors. ### 23. Its alright **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Rithum?** It accommodates the drop shipping for our larger vendors. the job gets done. **What do you dislike about Rithum?** Its a bit redundant to fill out both an shipping acknowledgement and then do the same thing to submit an inovice when you can consolidate both our at least have the option to. **Recommendations to others considering Rithum:** Its Okay, its a little clunky and there are processes that seem like they can be consolidated. Like submitting an invoice. the total is there on the Shipping acknowledgement, just have a button to confirm an invoice too. now there's a whole other process to submit an invoice after acknowledging the shipment . its redundant! **What problems is Rithum solving and how is that benefiting you?** our larger vendors support this platform and we conform. ### 24. Very efficient and user friendly software **Rating:** 4.5/5.0 stars **Reviewed by:** Ekaterina S. | Business Analyst, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Rithum?** I like that DSCO software was very easy to set-up - they provide online onboarding session that you can navigate via self-service. DSCO also has excellent customer service support that respond in less than 6 hours. **What do you dislike about Rithum?** You will need to create a separate login/account for each trading partner that is using this EDI software to trade order information. **What problems is Rithum solving and how is that benefiting you?** This allowed us to directly integrate our drop-ship orders using SFTP connection. User-friendly, intuitive, self-explanatory. ### 25. Expensive but does the job **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2019 **What do you like best about Rithum?** THe amount of channels you can connect with **What do you dislike about Rithum?** The price is clearly not competitive enough **What problems is Rithum solving and how is that benefiting you?** Controlling stock and pricing on different channels **Official Response from Channel Advisor:** > Hello, Thank you for bringing your concerns to our attention. ChannelAdvisor works to provide reasonable rates while maintaining our level of service, and that's how we determine the cost of our services. We’ve made a note of your message, and we would like to learn more about your experience with ChannelAdvisor. Please consider contacting us directly at supportadmin@channeladvisor.com. ### 26. They Stole $3000 - Criminals **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Rithum?** I think NOT signing the renewal contract. They did have several partners Jet, Amazon, eBay, Sears which they worked with. **What do you dislike about Rithum?** They kept $3000 claiming a prepaid service (for launching into a new marketplace) was non-refundable. I pre-paid for an extra launch support. Unfortunately everything did not work correctly with quantity data causing major problems with my marketplace store. After 1 year of service, I had asked that the launch to be refunded as I could not afford to renew, being ($12,000/year) I was told it was not refundable. They gave me the cold shoulder. The setup process was very long. It took close to 3-4 months until everything was launched. Appointments with the "Launch specialist felt like a waste of time. Appointments where spanned out over 2-3 week intervals, which I think caused the biggest delay. Their system caused my marketplace store to fall out of compliance resulting into a complete shutdown. My Initial $25,000/mo revenue turned into $10,000/mo due to canceling all listings, and creating new ones. Marketplaces like Ratuken was a complete waste of time. **Recommendations to others considering Rithum:** Their solutions are suited to large businesses. Do not consider using them unless you have your own dedicated team working with data conversations; and can afford to lose 50-70% in revenue during the first 6 months. **What problems is Rithum solving and how is that benefiting you?** I have realized after being out of business, how to adapt, and find solutions else where. Shopify is a lot more affordable. If you are a small to medium sized business, I would look else where for service. **Official Response from Channel Advisor:** > Thank you for your message. We would like to learn more about your experience with ChannelAdvisor. Please consider contacting us directly at supportadmin@channeladvisor.com. ChannelAdvisor works to provide reasonable rates while maintaining our level of service, and that's how we determine the cost of our services. Additionally, ChannelAdvisor is a values-driven organization and firmly adheres to its Codes of Business Conduct and Ethics, which is publicly available at the following link: http://ir.channeladvisor.com/corporate-governance/code-of-business-conduct-and-ethics ### 27. Excellent software with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Ekaterina C. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Rithum?** The onboarding process was very easy and straightforward. All testing can be done without any back and forth communication but straight from the portal. Training material is integrated into the portal so that user can hover over the mouse based on the next step instructions. **What do you dislike about Rithum?** You will need to keep separate logins for each trading partner. it would be nice to have one centralized account to see all partners in one portal. **What problems is Rithum solving and how is that benefiting you?** EDI for order processing. Works excellent with no issues as long as it's setup properly. ### 28. Middleman Service for a Larger VEndor **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Rithum?** Its Simple to understand and use. It helps facilitate orders in a clear organized way. **What do you dislike about Rithum?** There are some features that can at the least have the option of being automated. **Recommendations to others considering Rithum:** Getting familiar with it was pretty easy but when we did need a hand it was a round about process of watching the turtorials. I dont think we ever got a hold of anyone and just figured it out. **What problems is Rithum solving and how is that benefiting you?** We have a large vendor that requires us to use this vendors services ### 29. First time user of DSCO.io **Rating:** 5.0/5.0 stars **Reviewed by:** Patti C. | Senior Sales, Wholesale Division, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Rithum?** I liked "Gandalf" walking me thru test orders and verifying that they were done correctly. **What do you dislike about Rithum?** If you get stuck on one of the 11 steps while testing, you can't move forward. **Recommendations to others considering Rithum:** It is very easy to use compared to some online retailers platforms/ **What problems is Rithum solving and how is that benefiting you?** Sharper Image uses this software to process drop ship orders. Very easy to use. ### 30. Very good product to process EDI orders **Rating:** 4.5/5.0 stars **Reviewed by:** Steve B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Rithum?** The navigation. It is very intuitive to get to the orders, adjust inventory, or any other process. I rarely have any lag on the response time. **What do you dislike about Rithum?** Not really anything. It is easy to use and all the pertinent information is on the dashboard. The things I dislike come from the trading partner and not OrderStream CommerceHub. **Recommendations to others considering Rithum:** It is a good product to use for EDI order processing. It allows you to update all facets of each order and keeps it organized. The customer service is very quick to respond when you have a technical issue. **What problems is Rithum solving and how is that benefiting you?** It allows us to have a quick procedure to process and update orders. All the information is easily accessible from the dashboard screen. ### 31. Dsco use of everyday orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **What do you like best about Rithum?** It's very informative as far as inputting tracking and printing packing slips.userfriendly **What do you dislike about Rithum?** That you cannot change tracking information once entered **What problems is Rithum solving and how is that benefiting you?** It's very easy to communicate with customer service ### 32. It's okay and does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Rithum?** It works well enough and setup was relatively easy. There are buttons to guide you through the order receiving prompts. **What do you dislike about Rithum?** It could be automated better or a feature to automate invoicing. It just seems redundant to have to enter in some things twice **Recommendations to others considering Rithum:** Getting actual help was pretty non existent. The tutorial was pretty straight forward though. Editting the entries afteward is easy too after you figure out where to do that. **What problems is Rithum solving and how is that benefiting you?** A vendor requires us to receive and submit orders via DSCO ### 33. Way Overpriced and Terrible Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about Rithum?** ChannelAdvisor's sales team are very good at one thing, sales. ChannelAdvisor's sales team are pushy to get you to sign their contract and will fill you with promises that are not in writing so ChannelAdvisor has no obligation to follow up on them. ChannelAdvisor is also very good at maintaining their reputation when there are many unhappy customers. **What do you dislike about Rithum?** ChannelAdvisor is staffed by incompetent people that charge several times more than their competition. Not only that but, every time you need something resolved from the guaranteed overpriced price they charge you, they will not follow through on their promises or finish their work. . While working with Channel Advisor our sales across our marketplaces were dropping not improving. We are not the only ones to have had issues with them and their pushy sales team that caused us to be stuck paying thousands every month for a bad service. **Recommendations to others considering Rithum:** Do your research before considering working with ChannelAdvisor. **What problems is Rithum solving and how is that benefiting you?** We used ChannelAdvisor to manage our inventory and boost sales across our marketplaces, we realized partnering with ChannelAdvisor was a mistake as they are not the best in the industry as we had believed. I advice anyone to do your research before working with ChannelAdvisor, check their negative reviews and you will see what a truly hellish experience most ex-channeladvisor customers had to endure. ### 34. Commerce Hub makes order processing easy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Rithum?** Invoicing with Comm Hub is a snap. Order Acknowledgement and updating tracking is relatively easy, price is standard. Email alerts helps keep us current. **What do you dislike about Rithum?** The time limit on acknowledging and downloading orders. It's a 4 hours window, would like this to be 24. **What problems is Rithum solving and how is that benefiting you?** Invoicing time is cut down, order processing is streamlined. ### 35. It gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Rithum?** its a straight forward approach to facilitate eccommerce **What do you dislike about Rithum?** Setup was manual and there are thing that I think should have the option to be automated. **What problems is Rithum solving and how is that benefiting you?** Using it to facilitate a vendors need. No added benefit aside from being able to work with another large vendor. ### 36. Use it for managing all of the orders received from HomeDepot.com **Rating:** 5.0/5.0 stars **Reviewed by:** Travis W. | Account Executive, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2016 **What do you like best about Rithum?** It gives me quick and easy access to all of my orders right there. I can cancel, ship, and invoice all from OrderStream. It gives me updates on when orders need to ship and tells me when something is overdue and action is required. **What do you dislike about Rithum?** I think that the search function could be expanded on. Many customers will put their phone number in for their order and I can't search that way. I have had customers ask if I could search my number and I unfortunately can't do it. **Recommendations to others considering Rithum:** This is a great product. It does the job and does it well. If you are selling anything on an ecommerce site and the orders are just coming in and they take up a ton of space and time, this will definitely help with this. I highly suggest this to any one that works with selling there product on an ecommerce site such as Home Depot. I actually think a lot of the big companies use this for their online sales tool. Give it a shot, you will not be disappointed. **What problems is Rithum solving and how is that benefiting you?** Orders get placed on HD.com and from OrderStream. Having all of these orders in a centralized location is extremely helpful. I use another system called B2B to import the orders into Netsuite so each and every order does not need to be manually entered. Having this system allows me to look up customers order easily and cross reference it to Netsuite, ### 37. Nothing bad to say from me **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2018 **What do you like best about Rithum?** I do remeber it was very easy to learn, and didn't slow down with a few uses. **What do you dislike about Rithum?** Nothing. I can't think of anything or I didn't use it for very long. **What problems is Rithum solving and how is that benefiting you?** Quciker and more efficient orders going out ### 38. Great experience with Channel Advisor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2018 **What do you like best about Rithum?** We've had a really good experience with our strategy manager. We have weekly calls to review performance and strategy for the week ahead, but she manages the day to day operations for us. **What do you dislike about Rithum?** We've had some issues with our product feed and revenue reporting showing accurately. I wouldn't necessarily say this is the fault of Channel Advisor as any software is bound to have issues. **What problems is Rithum solving and how is that benefiting you?** We use ChannelAdvisor for our keywords campaign, CSE shopping, and marketplace shopping. Our keywords campaign is one of our biggest revenue drivers and we have been seeing an increase for the past three years. I have to give full credit to our account manager for her efforts, and we are in the process of getting a new account manager which will be very telling to us about the success of this program. ### 39. Channel Advisor Help for Ecommerce Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Amy G. | Marketing Assistant, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Rithum?** The widget are helpful when analyzing ecommerce sales and managing inventory **What do you dislike about Rithum?** not all platforms have the same widget and overview reports do not explain enough. Also, pulling reports are hard. **What problems is Rithum solving and how is that benefiting you?** Channel Advisor is helping us sell online and manage our inventory ### 40. Easy to process orders **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Rithum?** This is a very user friendly program. It is very easy to receive and update orders as well as inventory. We have never had any issues or problem using the program and we have been using it for over 5 years. Their customer service is very helpful however they are limited as to what they are able to assist with. **What do you dislike about Rithum?** Very minor thing...Although we do not ship on the weekends, if an order is submitted very late on Friday night after business hours violation warnings will be sent out on Sunday because the order has not shipped. They send a lot of emails stating the order is late even if it is not. Weekends and holidays are not taken into consideration when violation warnings are sent. Because they send so many emails it is easy to ignore all of them as they are pretty much all false alarms. When entering information about an order, if a shipping amount has to be added they do not keep record of this. We had some problems because of this but fortunately we figured out a workaround. It is quite expensive to use this program. In addition to a monthly fee, there is a fee for every item that is ordered. The bills can get to be quite expensive. **Recommendations to others considering Rithum:** I really like pretty much everything about this program except for the face it is quite expensive. **What problems is Rithum solving and how is that benefiting you?** We are notified every time an order is waiting. You can easily reprint packing slips and orders if needed. Their customer service is very friendly and helpful. All orders are kept orderly and easy to keep track of. As we are able to download csv files with orders and then upload the orders into our system. This saves us a ton of time, it also helps cut down on errors that may happen when orders are entered manually. ### 41. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2018 **What do you like best about Rithum?** The site is very user friendly and efficient **What do you dislike about Rithum?** You can only load inventory one at a time **What problems is Rithum solving and how is that benefiting you?** Customer inventory levels ### 42. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Rithum?** Like how simple it is to use! Very accurate information **What do you dislike about Rithum?** Can be slow at times to load but other than that it’s great **What problems is Rithum solving and how is that benefiting you?** Able to contact directly with vendor ### 43. Good software but not the best company **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Rithum?** CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems. **What do you dislike about Rithum?** It is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway. **Recommendations to others considering Rithum:** Look before you make a one year leap. **What problems is Rithum solving and how is that benefiting you?** See above ### 44. C-HUB **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Rithum?** Easy Navigation , Efficiency, The amount of information provided. **What do you dislike about Rithum?** Slow response time to pull up orders, Delay in vendors receiving cancellation requests. **What problems is Rithum solving and how is that benefiting you?** Order Cancellations ### 45. Fantastic e-commerce technology! **Rating:** 5.0/5.0 stars **Reviewed by:** Cory A. | NetSuite and Celigo Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Rithum?** The flexibility of the data feeds and how you can automatically have your data transformed as it is being sent out to multiple channels simultaneously. **What do you dislike about Rithum?** I have no dislikes that come to mind. The system is so flexible that we can almost always find a way to solve a problem if it comes up. **What problems is Rithum solving and how is that benefiting you?** We love ChannelAdvisor. We have been using them for 10 years and it would be very difficult for us to do business efficiently without their software. Their system allow us to transform data in almost infinite ways to match any data feed specification. The integrations to different platforms such as Amazon and ebay is next to none. We also use them to transfer inventory data and sales data back and forth to our website platform. Life would be rough without them. ### 46. Worth Your Money!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul A. | Sales Manager, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Rithum?** Great system for anyone trying to expand their business. I honestly Do not know how I could have managed expanding my business with ChannelAdvisor. I would recommend to anyone and everyone, you will not be disappointed with ChannelAdvisor. I love how super easy it is to upload products on different channels.You do it with literally two or three clicks. Then your whole catalog is uploaded. **What do you dislike about Rithum?** Maybe they can make uploading images a little easier. **Recommendations to others considering Rithum:** Channel Advisor is the way to go. Forget all the others. ChannelAdvisor is a one stop shop and its super easy to integrate with. I literally integrated with 5 different market places in one week. If it wasn't for ChannelAdvisor, it would've taken about 5 months to integrate. This is by far the best choice to make. **What problems is Rithum solving and how is that benefiting you?** None ### 47. Great Platform! Has been a Catalyst to our significant sales growth **Rating:** 5.0/5.0 stars **Reviewed by:** Sherif M. | CEO, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Rithum?** Channel Advisor has exceeded our expectations in every way possible. The scalibility of the platform is tremendous. We have hundreds of thousands of products loaded and published to marketplaces. The ease of launching in new marketplaces is also great. We are now selling on Amazon, Walmart, eBay and NewEgg from one platform. Has reduced a significant amount of manual work and freed us to focus on growing the business! The Channel Advisor team is also amazing to work with. They have supported our growth and are a true partner. **What do you dislike about Rithum?** The cost of CA is a tier 1 solution which is definitely an investment. But with a tier 1 solution comes major features and scale. **Recommendations to others considering Rithum:** Take the time to learn the platform and own the success of the implementation. **What problems is Rithum solving and how is that benefiting you?** Increasing our presence in multiple online marketplaces. Significantly increasing our product count. ### 48. Wonderful too for marketplace management, with limitations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Rithum?** The ability to manipulate mass amounts of data in order to send to different marketplaces. **What do you dislike about Rithum?** They have a problem work being able to handle data for large companies with lots of skus. **Recommendations to others considering Rithum:** Support is not the best but super easy to use **What problems is Rithum solving and how is that benefiting you?** Ability to manipulate data in bulk, via business rules and other tools that allow is to change the data quickly to each marketplaces needs. ### 49. Amazon for Beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Rithum?** This product makes it insanely easy to sell on Amazon **What do you dislike about Rithum?** There’s a lot of depth to this program, which gives a little bit of a learning curve. **What problems is Rithum solving and how is that benefiting you?** This is a great way to organize all of your product and information for selling online ### 50. Great solution for managing companies e-commerce! **Rating:** 4.5/5.0 stars **Reviewed by:** Travis H. | Assistant Production Management Executive, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Rithum?** I really enjoy how well the product integrates into my web based platform. I have changed providers recently and it seemed to carry over without too much hassle. All things considering. **What do you dislike about Rithum?** Not much to complain about. Any concerns that I have had I have previously reached out about and solved without too much trouble at all! **Recommendations to others considering Rithum:** Great work keep it up! **What problems is Rithum solving and how is that benefiting you?** Like many small companies with e-commerce there were speed bumps and needing a little hand holding to get past them. This provided a great bit of support and crutch to lean on in the early stages. ## Rithum Discussions - [How does ChannelAdvisor work?](https://www.g2.com/discussions/how-does-channeladvisor-work) - [Who uses CommerceHub?](https://www.g2.com/discussions/who-uses-commercehub) - [What is ChannelAdvisor used for?](https://www.g2.com/discussions/what-is-channeladvisor-used-for) - [What is OrderStream?](https://www.g2.com/discussions/what-is-orderstream) - [How without using Channel Advisor services they can ask for payment and threaten with collection agent](https://www.g2.com/discussions/how-without-using-channel-advisor-services-they-can-ask-for-payment-and-threaten-with-collection-agent) - 1 upvote - [View Rithum pricing details and edition comparison](https://www.g2.com/products/rithum/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+07%3A07%3A23+-0500&secure%5Bsession_id%5D=22bf4dee-cae1-4827-9ab9-5e64179e59ee&secure%5Btoken%5D=d08281a65adb490f8a0e574234543943f4b1d4b622f1e336165a39220194d9bd&format=llm_user) ## Rithum Integrations - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## Rithum Features **Integration** - Import - Export - APIs **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Vendor Tools** - Live Chat - Food Delivery Support - Rental Service Support - Booking System **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Order Entry** - Entry - Register - Notifications **Development ** - Pre-built Connectors - Custom Connectors **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Store Management** - Localization - Marketplaces **Administration** - Data Storage - A/B Testing - Integrations **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Reporting** - Reports & Analytics - Data Transfer Tools **Order Tracking** - Shipping - Tracking - Backorder **Management ** - Reporting and Analytics - Data Mapping **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Localization** - Multi-Language Support - Multi-currency Support **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Generative AI** - AI Text Generation **Integration - Catalog Management** - API Integration - Third-Party Integration **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Software Offering** - Standalone - Plugin **Customer Management** - Order Status - Information Access - Email Notifications **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Processing** - Internationalization - Order Management - Scan and Ship **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Rithum Alternatives - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (372 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (578 reviews)