
RiskSmart is highly intuitive and simple to use. The look and feel of this cloud-based system is love at first sight (I have been unimpressed and frustrated with every established big bank GRC system I have used prior to this as they were clunky and complicated). I would highly recommend it to anyone as it has gorgeous UI UX and a customer support network that cares and are with you at every turn. I have over 20 years of experience in the field of ORM within financial institutions, and I haven’t come across a more user-friendly and flexible system for managing risk. The team supporting the product also deserves a 5-star rating for their friendly, helpful customer support. Review collected by and hosted on G2.com.
The reporting module should be enhanced with AI capability. Other AI tools I’ve seen in other systems provide control-gap red flags and suggested actions to improve risk and control ratings. I believe these enhancements are already in the pipeline. Review collected by and hosted on G2.com.