The platform is really intuitive to use and navigation is straightforward with users feeling very comfortable after only a quick introductory session or at times none at all. We initially began with just the Risk Registers but have since added our Third Party Management and our Complaints Management process as well as our Breaches & Issues to RiskSmart. Feedback is always well received by the guys and they are keen to act upon suggestions from those at the coal face. Review collected by and hosted on G2.com.
Very few downsides to using the platform from our end. Slightly frustrating at times having to search for / reload pages once an action has been completed and you revert to the first page. As mentioned earlier any time feedback has been provided it is acted upon by Maddie, Becky and the team. Review collected by and hosted on G2.com.