G2

Derek M.

Robot Assembly Technician

Mid-Market (51-1000 emp.)

Originally submitted 9/18/2026

"Effortless to Use, Efficient Tools, and Excellent Service"

5/5

What do you like best about Rippling?

UI / UX

The user interface is clean, modern, and notably intuitive for an enterprise-grade platform. Navigation is organized around a single unified employee profile, eliminating the fractured sub-menus typical of legacy human capital management (HCM) systems. Both administrator dashboards and the employee-facing mobile app offer straightforward self-service workflows—from PTO requests to benefits enrollment—requiring virtually no formal user training for everyday tasks.

Integrations

Rippling excels in integration depth, offering over 650 pre-built connectors through its App Shop, covering critical productivity, identity, and finance tools like Google Workspace, Slack, Jira, Okta, and NetSuite. Its core differentiator is bidirectional identity management: updating an employee’s role or status automatically triggers role-based permissioning, app provisioning, and group assignments across connected third-party systems without manual admin overhead.

Performance

System responsiveness and technical performance are dependable, handling concurrent data queries and bulk operations such as payroll execution smoothly. In the context of employee evaluation, Rippling's built-in performance management suite bridges review cycles, continuous 360-degree feedback, and goal-tracking directly to compensation and payroll records, ensuring seamless operational throughput without data drift.

Pricing / ROI

While pricing begins at an accessible baseline of around $8 per user per month (plus a standard platform fee), Rippling utilizes a modular add-on structure for payroll, device management, benefits, and international hiring. Consequently, total subscription costs escalate quickly as modules stack. However, the return on investment remains strong for tech-forward companies, as the platform effectively replaces separate vendor subscriptions for IT asset management, spend tracking, and core HR.

Support / Onboarding

The initial onboarding and implementation process is heavily automated, cutting employee setup time down to minutes for standard device provisioning and account creation. However, customer support accessibility is tiered: larger enterprise tiers receive responsive dedicated managers, whereas standard tiers rely primarily on in-app chat and ticketing. Complex payroll edge cases and multi-entity configurations can occasionally face delays when escalating beyond front-line technical support.

AI / Intelligence

Rippling's native AI capabilities leverage its unified data graph rather than acting as a superficial chatbot overlay. The intelligence layer enables administrators to run natural-language queries across workforce analytics, automate complex if-then workflows via the Workflow Studio, and detect anomalies such as compensation disparities or missing compliance items before payroll finalize. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Nothing notable at this time. Rippling has met or exceeded our expectations across usability, automation, and general system performance, and we have not run into any operational roadblocks or negative experiences with the software. I have no dislikes. At least as of this moment so thank you for the great work Review collected by and hosted on G2.com.

What problems is Rippling solving and how is that benefiting you?

From a professional growth perspective, the platform replaces scattered spreadsheets and ad-hoc meeting notes with an integrated career management environment. Structured one-on-one coaching logs, continuous peer feedback, and formal evaluation cycles tie directly into employee objectives and compensation reviews, keeping growth conversations transparent and ongoing. Paired with interactive organizational charts that clearly outline team structures and reporting lines as changes occur, Rippling gives employees immediate clarity on cross-functional collaboration and long-term career progression. Review collected by and hosted on G2.com.