It supports payroll for a global workforce, which makes it easier to manage employees and pay across different locations. The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp. Review collected by and hosted on G2.com.

The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. The support side is not helpful unless you get escalated past the "AI" gate and employee who copies and pasts the help articles. Even then, it is bad. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp. Review collected by and hosted on G2.com.