G2

Ram B.

Software Engineer

Mid-Market (51-1000 emp.)

10/29/2026

"All-in-One Calling, Messaging & Collaboration with Smooth Onboarding"

4/5

What do you like best about RingEX?

The most likeable things about RingEX include the way it merges calls, messaging and collaboration into one interface. It is possible to integrate the app with other services, including Salesforce, which enables keeping the process of communication consistent with our workflow. The performance has been satisfactory so far, although we use this solution for regular calls, and the pricing is decent for what it is. The feature set that comes with the software. The onboarding process has been smooth, and there was customer support if needed. AI functions are also nice. Review collected by and hosted on G2.com.

What do you dislike about RingEX?

The thing I dislike most about RingEX is that it may take some time for me to get acquainted with certain features of the system especially when incorporating it into my work process. The user interface is very clean except for a few settings which are not easily accessible. As for AI, I want to have a lot more options for call insight. Review collected by and hosted on G2.com.

What problems is RingEX solving and how is that benefiting you?

Prior to RingEX, we faced the problem of communicating using several applications at once, which made the follow-up quite problematic. Now, because of RingEX, we are handling most of the communication using one application while connecting it to another application, such as Salesforce. We were able to save some time in the process of shifting from one application to another. On our end, it enables us to save about 2-3 hours weekly. Review collected by and hosted on G2.com.