What I like most about RingEX is the fact that it integrates all the features of calling, messaging, and collaboration within one clean user interface. Performance-wise, the software has been pretty consistent, even while making lots of calls. The price of it is quite affordable, given the features available. Integration with other tools like Salesforce makes it easy for us to connect communications with our workflows. It was pretty easy to set it up with good support along the way. Review collected by and hosted on G2.com.
For me, the primary negative point is that some of the advanced functions may require some understanding to use them properly, specifically when creating integrations or configuring workflows. The interface is clear but some options are hidden somewhere and it takes a while to find them. It would be nice to have more customization in the artificial intelligence part and call insights as well. The pricing is quite affordable, but the price can grow depending on the number of users. Review collected by and hosted on G2.com.