AK
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"RingEX Streamlines Calling, Messaging, and Collaboration in One UI"
4/5
What do you like best about RingEX?

The top benefits of using RingEX include integration of phone calling, messaging, and collaboration in one convenient UI. Integration capabilities enable maintaining the entire communication process in accordance with the workflow through connecting other services such as Salesforce. There haven't been any performance problems so far although there are constant calls on a daily basis, and pricing doesn't seem to be too expensive. The features list offered by the platform. The onboarding process hasn't been complicated and there was some support if necessary. I also appreciate AI capabilities of the app. Review collected by and hosted on G2.com.

What do you dislike about RingEX?

In my view, the major drawback of the service is that it takes some time to become accustomed to certain features of the service, especially if you integrate something or customize your working process. However, the user interface is satisfactory; still, some options could be defined as hidden. The option to customize call insights and AI could be optimized. As for the pricing, it is quite satisfactory; however, it rapidly grows with the increase in the number of users and features. Review collected by and hosted on G2.com.

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4.2 out of 5 · Verified reviews from real users

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