G2

Kabeer M.

System Administrator Level 2

Mid-Market (51-1000 emp.)

6/2/2026

"Streamlining Endpoint Management and Troubleshooting"

5/5

What do you like best about Right Click Tools?

As an IT administrator, I like that Right Click Tools eliminates a lot of the repetitive work involved in endpoint support. Tasks that normally take several steps - or require remote access and PowerShell scripts - can be done with a couple of clicks. It helps me troubleshoot faster, be more responsive to users, and spend more time on higher-value projects instead of routine administrative work. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

My main criticism is that the licensing costs can be a barrier for smaller organizations, and there are still a few areas where deeper automation and more customization would be helpful. Even so, the productivity gains and the troubleshooting tools deliver significant value for day-to-day IT operations. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

Right Click Tools addresses inefficient endpoint management and troubleshooting in Microsoft Configuration Manager environments. Without it, many routine support tasks end up requiring remote connections, jumping between multiple tools, manual scripting, or digging through several consoles. Right Click Tools consolidates those functions into a single interface, so I can quickly gather system information, run client actions, troubleshoot issues, and complete administrative tasks directly from the ConfigMgr console.

For me, the biggest benefits are faster issue resolution, less administrative overhead, and better overall productivity. I spend less time repeating the same troubleshooting steps and more time focusing on strategic IT projects. It also helps reduce downtime for end users, since problems can be identified and resolved much more quickly. Review collected by and hosted on G2.com.