What stood out to us most when evaluating RideCo was the scheduling flexibility and scalability. Our schedulers can now focus on other tasks like intake and dispatching. RideCo also had one of the best solutions to our reporting issues around multiple funding sources. They have made reporting more user friendly for us. Their ability to integrate with third-party software has been huge for us as well, especially since they manage everything, push updates, and keep the tech running smoothly. And the customer support is excellent. We meet with them weekly, and they’re always quick to answer our questions or make changes based on our feedback. Review collected by and hosted on G2.com.

RideCo has easily been the best fit for our vision. From the start, they’ve worked closely with us to implement KPIs and adapt to our operations. I’ve had no complaints. Whenever we bring up issues or ideas, they’re on it. Even features like editing trips, something we couldn’t do before without canceling and rescheduling, RideCo built that out for us. It’s clear they’re invested in helping us succeed and scale our pilot program across New Jersey. Review collected by and hosted on G2.com.