ST
Shipra T.
Product Designer
Small-Business (50 or fewer emp.)
"Intuitive but Lacks Key Features"
What do you like best about Richdesk?
I like Richdesk for its easy interface, which makes it quite intuitive to use. It's not very complex to deal with tickets, which is something I appreciate. Review collected by and hosted on G2.com.
What do you dislike about Richdesk?
I have issues with features like replies not going through and not being able to see who assigned the tickets. There's also not much analytics available. Review collected by and hosted on G2.com.