What stands out most is the white-glove support and expertise. It’s not just an AI platform; they take the time to genuinely understand your specific business, your customers, and how you ideally want to sell (including the best sales framework to use). From there, they develop a customised playbook for Ricavi to use with you.
It’s also been improving rapidly, with new features that have been genuinely helpful. The new sidekick app, which joins a meeting and provides coaching during the meeting, is particularly useful.
Beyond the coaching aspect, it’s also really handy for quickly asking what to do in a particular situation—for example, how to write an email or how to respond to one. Review collected by and hosted on G2.com.
It may not have all the context that a more general-purpose tool like Claude or Copilot does, but I’ve found it works well when I use both together, so it's not really an issue. I can use each for what they are best at. Review collected by and hosted on G2.com.
It’s wonderful to hear Ricavi is helping you make sales more manageable while wearing so many hats. We’re glad the personalised coaching, growing feature set, and wider coaching programme are making a difference. Thanks for sharing how you combine Ricavi with other tools, we value your feedback.