G2

Jack L.

HR Recruiting and Programs

Mid-Market (51-1000 emp.)

1/28/2026

"Help recruitment team and your applicant experience......Ribbon AI is for you!"

5/5

What do you like best about Ribbon AI?

The ability to meet the applicants where they are in the hiring process, it shortens their time to wait to get the interview cycle advancing. That help s with the shelf life of applicants that have choices, and enables the recruitment team to have 24/7 coverage for applicants to get in and use it fast. Review collected by and hosted on G2.com.

What do you dislike about Ribbon AI?

At this time I am new to the product, the level of customer support to date has been fantastic, but as we are just starting to look at the integration and implementation aspect, I can't speak to the fluidity of it yet. Our environment is with PayCor ATS, which is antiquated in many aspects, so this may have to take on a band-aid approach, as my initial consultation with PayCor, led them to asking what AI interviewing was. I was shaking my heads, but the team at Ribbon and I will work towards a solution, this potential pitfall of adjoining screens at the worse case was still better given the evergreen positions we frequently need filled. Review collected by and hosted on G2.com.

What problems is Ribbon AI solving and how is that benefiting you?

Right now, our inability with PayCor to schedule, or allow applicants to schedule interviews with our recruitment team meant that touchpoints with applicants at times could reach 3-4 days. That shelf life in our environment wasn't aligned with our applicant pool. This usage of RIBBON will enable us to have the applicant go from applying to the position to speaking about their skills and fit for the role within minutes of completing our application. That solves a few items, we are now able to capture that applicants attention almost immediately with the follow up e-mail instruction them to get the AI interview, thus no need to schedule time with recruiters calendar, and also at their time, 2AM....no issue, they complete it. It also saves the recruiter time on the potential No Call No Show for the interview, thus enabling the recruiter calendar to be more proactive with on-target applicants and follow up conversations, increasing that ability to engage applicants quickly. Instead of having that NCNS block your calendar, you review the AI interview, and schedule a time with the applicant quickly, helping speed and TTH and TTF metrics. Review collected by and hosted on G2.com.