It has kept running reliably with zero maintenance on our side as our number of repositories keeps growing. It also helps us with our SOC2 compliance: having daily, automated backups of code and metadata (issues, releases, milestones) gives us clear evidence for our backup and business continuity controls. Review collected by and hosted on G2.com.
Same as before: more granular options for power users would be welcome, such as per-repository backup policies, configurable retention, and more flexible notifications (for example Slack alerts only on failures). Better reporting or exports of backup history would also help when preparing audit evidence. Review collected by and hosted on G2.com.