G2

DO

Devon O.

Public Relations Manager

Public Relations and Communications

Mid-Market (51-1000 emp.)

1/22/2019

"Essential for Guest-Facing Businesses"

5/5

What do you like best about Revinate Guest Feedback?

Revinate Reputation has great capabilities to sent automatic online review reports to your team, cutting down much of the time needed for reporting. Review collected by and hosted on G2.com.

What do you dislike about Revinate Guest Feedback?

The tool that automatically detects review sentiment and topic makes occasional errors, causing users to need to "re-tag" a review. Review collected by and hosted on G2.com.

Recommendations to others considering Revinate Guest Feedback:

Keep in mind that Revinate does not interface with Yelp's API if that is an important review site for you. Review collected by and hosted on G2.com.

What problems is Revinate Guest Feedback solving and how is that benefiting you?

Revinate Reputation saves our team a lot of time managing online feedback, expediting guest recoveries and turning reviews into quantifiable data. Review collected by and hosted on G2.com.