
First, the data they compile is somewhat unique compared to their competitors. They bring together all of the obvious and normal data, but then they layer on seemingly random that end up making sense when viewed in concert by their AI. For instance, the age ranges of BOD and C-Suite members... turns out to be one of many factors in determining how early of an adopter a company is of new technology. And that's a level of insight I'm simply able to get from my other data vendors.
The other thing I love is their customer success investment. Most of my team is technically self-sufficient, but the Rev team is constantly providing suggestions to improve specific aiCPs (what Rev call's AI-generated account criteria and resulting lists), add custom Lenses (complex custom-built criteria that evaluate various data points unique to our use cases), and more. And when we have a user who is not so willing to jump into the deep end of a new platform, the Rev team will do ALL the work necessary to build and evaluate an aiCP. Review collected by and hosted on G2.com.
The two things that I'd like to see enhanced are:
1) The UX, which can be a bit glitchy at times and also hasn't yet been built to allow advanced users to leverage the most advanced functions (i.e. the Rev team needs to build custom Lenses, the UX doesn't show all 500+ Exegraphics, etc).
2) I would like to see 3rd party intent signals integrated. Both in the AI logic (looking for intent patterns that preceded purchase decisions of ideal accounts) and in the ongoing monitoring of account targets. In fairness, though, Rev focuses on finding high-fit PRE-intent accounts. And it is incredibly valuable to allow us to build relationships with likely buyers before competitors who only use intent targeting even have the account on their radars. Review collected by and hosted on G2.com.