G2

MM

Mahendraprabu M.

Technical lead

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

12/12/2024

"Excellent service and support."

4.5/5

What do you like best about ReturnBear?

I had a fantastic experience with ReturnBear! The process was incredibly easy and efficient. We tied up with them to restock our products. They made returning the item hassle free with clear instructions and quick processing. Their service was responsive and friendly. They do have an integration option with Shopify and they haven't denied the features that we requested to track the packages. Review collected by and hosted on G2.com.

What do you dislike about ReturnBear?

The API feature is not available so we're unable to integrate with our app. If it's possible then our customers can see the refund status in the app. Review collected by and hosted on G2.com.

What problems is ReturnBear solving and how is that benefiting you?

ReturnBear solved the manual refund process. Before switching to ReturnBear we're processing the refund manually, after switching to them very simple to process a refund also there's an option to automate a refund process. We're able to track each and every restocked item, that helps us a lot. Review collected by and hosted on G2.com.