
I like Restaurant365 for its detailed reporting and accurate inventory management. The reporting features are excellent, offering a wide array of reports and the ability to report on different areas of the company. These features help by supporting operations, providing feedback to general managers and other stakeholders, and assisting in decision-making related to purchasing, labor, and other areas to save money and time. Review collected by and hosted on G2.com.
I believe that making changes to the system and going through the customer service process at times can be cumbersome. Although, once we do get to a point of trying to fix the problem, the customer service system is very good. It would be nice to be able to immediately call someone up even if you had to wait or get into a queue to get questions answered over the phone, versus using either email or other digital services. It was difficult to initially set up. Review collected by and hosted on G2.com.