# Responsive, formerly RFPIO Reviews **Vendor:** Responsive **Category:** [RFP Software](https://www.g2.com/categories/rfp) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,277 ## About Responsive, formerly RFPIO Responsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications. ## Responsive, formerly RFPIO Pros & Cons **What users like:** - Users appreciate the **ease of use** of Responsive, enhancing collaboration and streamlining RFI management efficiently. (150 reviews) - Users highlight the **quick import facilities** and seamless integration that enhance efficiency and usability in their projects. (117 reviews) - Users value how Responsive provides a **time-saving solution** for managing RFPs, enhancing collaboration and efficiency. (87 reviews) - Users appreciate the **incredible efficiency** of Responsive, dramatically reducing response times and elevating overall quality. (86 reviews) - Users value the **effective team collaboration** capabilities of Responsive, enhancing RFP processes and saving time significantly. (77 reviews) - Artificial Intelligence (64 reviews) - Time-Saving (63 reviews) - Collaboration (60 reviews) - Users praise the **superior content management** in Responsive, enhancing collaboration and streamlining bid processes effectively. (57 reviews) - Users find the **intuitive interface** of Responsive makes managing content and tracking progress effortless and efficient. (57 reviews) **What users dislike:** - Users face a challenging **learning curve** due to a complex UI and basic text editing functionalities, impacting usability. (34 reviews) - Users find the interface **not intuitive** , struggling with complex features and unclear tool icons affecting usability. (33 reviews) - Users experience **inaccurate responses** from the AI, leading to confusion and inconsistent data handling in the tool. (27 reviews) - Users find the **non-intuitive features** of Responsive challenging and overwhelming, leading to inefficiencies in navigation and use. (27 reviews) - Users note **missing features** like better AI functions and formatting options, impacting overall usability and experience. (23 reviews) - Limitations (20 reviews) - Feature Usability (19 reviews) - Content Management (18 reviews) - Users find the **difficult learning curve** challenging, especially for new users due to numerous features and options. (18 reviews) - Poor Search Functionality (18 reviews) ## Responsive, formerly RFPIO Reviews ### 1. A Game-Changer for Managing Proposal Content at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Greg P. | Director - Proposal Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Responsive, formerly RFPIO?** The Q&A pair structure is extremely intuitive and makes it easy to organize and reuse content across proposals. The search functionality is especially strong - it’s fast, accurate, and significantly more efficient than traditional tools like SharePoint when trying to locate specific answers or past write-ups. Overall, it streamlines content discovery and helps teams respond more quickly and consistently. When we implemented the tool, we nearly doubled the number of RFI responses our team could handle. **What do you dislike about Responsive, formerly RFPIO?** There can be a bit of a learning curve upfront (especially for personnel who don't use the tool on a daily basis) when setting up and organizing content to get the most value out of the platform. That said, their support team is world class and is very "responsive" and helpful - they do a great job of quickly addressing questions and helping you optimize how you use the tool. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Before Response, every part of the proposal process was manual. Now, Responsive helps automate and streamline the response process, making it much easier to manage large volumes with lots of disparate requirements. By centralizing reusable content and enabling quick search and retrieval, it allows our team to respond more efficiently without sacrificing quality. As a result, a relatively small team is able to support a higher volume of bids while also delivering more consistent and polished responses. ### 2. A powerful product tailored for RFP management **Rating:** 4.0/5.0 stars **Reviewed by:** Harish K. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Responsive, formerly RFPIO?** Responsive is an excellent platform for managing the RFP process with speed and ease. Its user-friendly interface, automation, and collaboration tools save time and improve accuracy, while the content library keeps proposals consistent. The platform is easy to implement, and customer support is always quick, helpful, and reliable. I use it regularly and highly recommend it. **What do you dislike about Responsive, formerly RFPIO?** New users may take some time to get used to all the features, and the content library search is not always accurate or easy to use. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive helps streamline the entire RFP process, which is usually time-consuming and complex. It centralizes content in a library, automates repetitive tasks, and makes collaboration across teams easier, reducing errors and delays. For me, it saves a lot of time, ensures consistency in proposals, and allows teams to work together smoothly, even remotely. The automation and smart suggestions let me focus on creating stronger, tailored responses instead of getting bogged down in administrative work. ### 3. Centralized Content Library That Keeps Responses Consistent and Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Roberto G. | RFP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Responsive, formerly RFPIO?** I rely heavily on the content library it’s really helpful to have a centralized source of approved answers that I can quickly pull from and reuse, which keeps our responses consistent and saves a lot of time. I also like how easy it is to collaborate. I can assign questions to different SMEs across legal, security, product, etc. **What do you dislike about Responsive, formerly RFPIO?** Can get a bit hard to manage as it grows. At LRN, we have a lot of content across different solutions, and sometimes it takes extra time to find the most relevant or up-to-date answer, especially when multiple versions exist. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It’s mainly solving the chaos of managing RFPs and questionnaires across different teams. It saves me a lot of time, helps me stay organized, and makes it way easier to collaborate and get responses out faster and more consistently ### 4. Smart Search and Ask Make RFPs Faster, More Consistent, and Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Renato J. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Responsive, formerly RFPIO?** I use Responsive primarily as our content library repository. Adding new content feels straightforward and low effort, which encourages frequent updates. The interface supports fast retrieval of information using keywords, tags, and projects, which improves day to day efficiency. The Smart Search feature stands out. Search results return relevant and contextual answers quickly, which suggests strong AI driven understanding of intent and content relationships. This reduces time spent manually browsing the library. Responsive also includes the Ask feature, which supports AI assisted drafting. Ask generates responses grounded in our existing knowledge base, which accelerates first drafts and improves consistency across answers. For complex RFPs, Responsive supports full project organization and management. You assign questions and tasks easily, track progress, and reuse prior answers through automatic question matching and prepopulation. This structure helps manage large RFPs with multiple contributors and tight deadlines. **What do you dislike about Responsive, formerly RFPIO?** Responsive licenses work on a named user basis. Anyone who logs in to review answers, comment, edit, or approve content requires a paid seat. There is no free reviewer only access. This often increases license count for teams with legal, security, or executive reviewers who participate occasionally in RFP reviews. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive solves the problem of scattered content and slow RFP execution. Before using Responsive, answers lived across documents and folders, which made reuse difficult and increased risk of inconsistency. Responsive centralizes approved content in a single library, which improves accuracy and reuse across bids. Responsive also helps manage complex RFPs under tight timelines. Automated question matching and prepopulation reduce manual work and speed up response creation. Project workflows support clear ownership, task assignment, and progress tracking, which improves coordination across contributors. ### 5. Streamlines Proposal Creation Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Norma C. | Contracts and Billing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Responsive, formerly RFPIO?** I love that I can start with a preformatted template and use drop-down menus to fill in the information I need. Responsive streamlines the entire proposal process. It saves me time with creating my proposals and has a professional looking format that appeals to my clients. The setup was straightforward after a few online training sessions from our marketing department. I also appreciate the flexibility it offers, as I was trained to use Responsive for one of my departments and brought on another department so that I can use it for both. **What do you dislike about Responsive, formerly RFPIO?** I do sometimes have a hard time creating my templates especially when I need to use the [] to auto-populate items. Just making it more user-friendly... easier to manipulate. I typically cut and paste the information there from prior proposals to make sure the formatting is correct. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** I use Responsive to effortlessly write proposals with preformatted templates and drop-down menus, saving time and improving the look of my documents compared to manual editing. ### 6. A Solid Platform for Managing RFPs at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Responsive, formerly RFPIO?** As a manager overseeing our security questionnaire process, the collaboration and workflow features have been the biggest win. Assigning sections to subject matter experts, tracking progress, and managing approvals all happen in one place — no more chasing people down over email. The workflow automation also makes it easy to run multiple projects simultaneously without things falling through the cracks. **What do you dislike about Responsive, formerly RFPIO?** The biggest frustration is that the UI can feel clunky in certain areas — some workflows require more clicks than they should, and a few parts of the interface feel like they haven't kept pace with the rest of the platform. It's not a dealbreaker, but there's a noticeable difference between the more polished sections and the ones that feel a bit dated. Smoother navigation and a more consistent experience throughout would go a long way. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Before Responsive, managing RFPs meant juggling spreadsheets and email threads across multiple document versions. Responsive centralizes the entire process and has made our responses faster, more consistent, and much easier to manage at scale. ### 7. AI Draft Tool Enhances RFP Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | Senior Associate Proposal Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Responsive, formerly RFPIO?** I like the AI Draft tool in Responsive, formerly RFPIO, because it helps us pull content easily and in a way that works for our members. When working on RFPs, the tool can generate responses when we don't have clear-cut answers, and it provides a trace score on how well the response fits the question. **What do you dislike about Responsive, formerly RFPIO?** I'm still fairly new to my role and still learning, but I think the content could be organized or stored in a different way that is more effective when trying to find specific responses. I would have different ways of being able to filter or see content, or when it looks for keywords in a question it is more accurate in finding records of the question itself, not just the keywords. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** I use Responsive for writing RFPs, tracking win rates, and generating content with AI, which saves time. The AI Draft tool helps by generating responses and assessing fit, which is key for our team. ### 8. Convenient tool to speed up RFP's in a collaborative setup **Rating:** 4.0/5.0 stars **Reviewed by:** Ulrike H. | VP of Customer Growth, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Responsive, formerly RFPIO?** The new UI (compared to when I started) is definitely cleaner and looks modern. There are a few AI features like the Smart Search, which really works well if your data (your responses to questions) are good. I also like the feature to rephrase my manual answer. **What do you dislike about Responsive, formerly RFPIO?** It's tricky since I'm used to the UI now so much. I think the biggest improvement could be achieved in the import of RFP questionnaires. I know, they are all different and therefore it's not easy, but maybe some kind of a 'Have you missed this?', 'How about using that?' kind of control would be helpful. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Working collaboratively on RFP's can't get much easier. Not only working together to finish the current RFx, but also benefiting from answers provided to other documents. ### 9. Streamlined Content Operations, But Word Compatibility and Dashboards Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Miranda M. | Content Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Responsive, formerly RFPIO?** Responsive has a breadth of functionality that enables our team to manage a large database of content across business functions. Before Responsive, our content management space was all over the place and Responsive really enabled us to streamline content operations. **What do you dislike about Responsive, formerly RFPIO?** We host narrative content in the tools, hence Microsoft Word compatibility would be great. Additionally, dashboarding capabilities to report content achievements to leadership directly in the tool would be great. There are mechanisms but they're not robust. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive is our single source of truth for content in response to RFPs across the business. It allows us to collaborate on content directly with Subject Matter Experts. It keeps our responses and messaging consistent to our customers. It enables us to keep content up to date. ### 10. Efficient Document Handling, Needs Better Translation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Responsive, formerly RFPIO?** I really love how quick and easy the import facilities are for mapping out questions and answers, which used to take a long time before. Another thing I really love are the agents. I love the compliance matrix that I can run within seconds, saving hours of calling for tedious, long, intense documentation. Now, I can hear through responses more easily and focus my time on projects that add more value. We integrate with SharePoint at present, and I love the facility to search through not only our content library but also previous folders. It's been great to use content from other regions. **What do you dislike about Responsive, formerly RFPIO?** I think the translation could still be improved. The English language translation is probably one of my key points that I would love to improve. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** I use Responsive to reply to cybersecurity questionnaires, RFPs, PPEs, and proposals. It makes importing questions easy and fast, saving me hours once spent on documentation. I now focus more on important projects using its compliance matrix and agent features. ## Responsive, formerly RFPIO Discussions - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities-113c9cff-af26-45bf-84df-2ffd837bdd62) - 1 comment, 1 upvote - [Can I update the entire proposal as "Complete" without having to assign "complete" to each question?](https://www.g2.com/discussions/37866-can-i-update-the-entire-proposal-as-complete-without-having-to-assign-complete-to-each-question) - 1 comment, 1 upvote - [What is the best way to keep the knowledge library up-to-date?](https://www.g2.com/discussions/30923-what-is-the-best-way-to-keep-the-knowledge-library-up-to-date) - 1 comment, 1 upvote - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities) - 1 comment, 1 upvote - [What is the best way to use the 'Auto Respond' feature?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-auto-respond-feature) - 1 comment, 1 upvote ## Responsive, formerly RFPIO Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Highspot](https://www.g2.com/products/highspot/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Responsive, formerly RFPIO Features **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **RFP Generation** - Templates - RFX - Versioning - Questions Library **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Supplier Marketplace** - Library - Categorization - Data Management **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **RFP Distribution** - Tracking - Analysis - Selection **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Contract Management** - Compliance - Revenue - Negotiations **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Submissions** - Collaboration - Knowledge Base - Review - Reporting **Delivery** - Workflow - Schedule - Batch **Data Collection** - Spend - Compliance Reports - Savings **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - E-Signature Integration - API / Integrations **RFP Response** - Project Management - Content Library - Access - Automation - Export - Import **Project Management** - Dashboard - Repository - Lifecycle **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Generation **Agentic AI - RFP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning ## Top Responsive, formerly RFPIO Alternatives - [Loopio](https://www.g2.com/products/loopio/reviews) - 4.6/5.0 (805 reviews) - [QorusDocs](https://www.g2.com/products/qorusdocs/reviews) - 4.4/5.0 (166 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,269 reviews)