Nicole Lee A.
NA
implementador de Proyectos.
Small-Business (50 or fewer emp.)
"Seamless Communication, AI, and 24/7 Support: A Platform that Drives Quality Leads."
5/5
What do you like best about respond.io?

The ease of the tool for having effective communication with all our clients daily and the fluidity of the platform, the support tools for our users, the AI included for the benefit of attending to our clients, and the best part is that all this combines with support in marketing topics for lead generation and excellent data delivery through Capi to our accounts on Meta; the Capi topic generates better-qualified leads, ensuring a faster return on investment, as we now have better leads that convert more quickly into our clients. Additionally, the support is extraordinary, available 24/7 not only with messages but also with calls when necessary and continuous meetings. During the implementation, they were very good, providing support throughout the month with constant video calls, truly excellent service. Another important point is the platform's speed for heavy workloads; with more than 2,000 clients and different workflows working simultaneously, the platform's speed and all the tools have been a very good experience. Review collected by and hosted on G2.com.

What do you dislike about respond.io?

It could probably be the issue of AI credits, as the 10,000 credits in the plan I'm on might be a bit tight. Increasing that limit could improve the experience. Review collected by and hosted on G2.com.

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4.8 out of 5 · Verified reviews from real users

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