DW
Service Desk Coordinator
Consulting
Small-Business (50 or fewer emp.)
"Dependable Scheduling with Exceptional Clarity"
4.5/5
What do you like best about Resource Guru?

I like the dependable picture of desk capacity it gives me, making sure no consultant is overloaded. I appreciate how legible the scheduling view is at a glance, which makes allocating work easier, and lets me adjust entries quickly when priorities change. The clash detection feature is great, as it flags double-bookings immediately. The initial setup was pretty painless and my team found their feet with it quickly. Review collected by and hosted on G2.com.

What do you dislike about Resource Guru?

The main frustration is editing bookings that span a longer stretch. Rather than adjusting the block as a whole, I end up splitting it and amending each segment in turn, which is tedious when a scheduled piece of work moves. It is a small thing, but it does add friction to what ought to be a straightforward change. Review collected by and hosted on G2.com.

Response from Resource Guru of Resource Guru

Hi Deborah!

Thanks so much for taking the team to leave your review :)

The frustration you've described sounds like a great fit for our Total Hours bookings feature, you set a total number of hours across a date range, and Resource Guru automatically fits them into available time. If the work shifts, you just adjust the total or date range in one place, no need to split and amend each segment.

More here: https://resourceguruapp.com/blog/product-updates/total-hours-bookings

Hope this helps :)

Dana

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