![Nick G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick G.")
NG

Nick G.

Head of Sales

Mid-Market (51-1000 emp.)

12/3/2024

"Resonate Feedback"

4.5/5

What do you like best about Resonate CX?

Resonate provides great visibility & easy to use process to navigate & manage trends from our customer base.

The best part of Resonate is the pro active Retention focus of your customer buy seeing the risk any potential churn by actioning strategies to support & manage Churn risk. Love the Product! Review collected by and hosted on G2.com.

What do you dislike about Resonate CX?

SMS functionality would be helpful & we will look to Invest in this area to create an even higher response rate % Review collected by and hosted on G2.com.

What problems is Resonate CX solving and how is that benefiting you?

Potential Customer Churn - It is a pro active Customer retention tool at it's best & drives the visibility to help manage the risks better. Review collected by and hosted on G2.com.

Show More

Rating Updated (8/11/2026)
Current UserValidated ReviewerSource: Organic

See what 498 reviewers think of Resonate CX

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/resonate-cx/reviews)