G2

Edward J.

Insurance Technology Administrator

Information Technology and Services

Small-Business (50 or fewer emp.)

9/1/2026

"Reliable software for managing insurance cases and workflows"

4/5

What do you like best about Resonant?

In my day to day work, Resonant helps me keep insurance cases, requirements, and follow ups organized in one place. I use it to check case statuses, review pending requirements, and track the next steps that need attention. Having this information available in one system makes it easier to manage my workload and avoid relying on multiple spreadsheets or email threads. The system is also helpful when working with other departments because it provides clearer visibility into case progress. When a case is delayed, I can usually identify what is outstanding and determine which action is needed next. Review collected by and hosted on G2.com.

What do you dislike about Resonant?

The main challenge is the learning curve. When I first started using Resonant, some screens and processes were not immediately clear, and it took time to become comfortable with the navigation. New users will probably need training and practice before they can use the platform efficiently. Review collected by and hosted on G2.com.

What problems is Resonant solving and how is that benefiting you?

Resonant helps me solve the problem of tracking insurance cases and requirements manually. I can use it to monitor pending items, follow up on outstanding information, and keep track of where each case is in the process. This saves time and gives me better control over my workload. It also makes communication easier because case information and updates are available in a central location. The biggest benefits are improved organization, fewer missed tasks, better visibility into delays, and a more consistent process for managing insurance work. Review collected by and hosted on G2.com.