# Resco – Mobility & Productivity Reviews **Vendor:** Resco.net **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 ## About Resco – Mobility & Productivity Resco helps the world work better outside the office by making it simple to build complex mobile experiences for frontline workers. The company’s low-code tools and solutions enable organizations to build and deploy enterprise-level business apps quickly and easily. These solutions allow mobile workers to access or capture data on the go, using any mobile device, even when offline. Field teams can tackle field service, mobile sales, data collection, or any other frontline scenario while delivering valuable data back to the office. With full offline functionality, a no-code/low-code development platform, and native integration with Microsoft Dynamics 365, Power Platform, or Salesforce, Resco empowers organizations worldwide to tackle the most demanding mobile challenges faced by frontline workers. Over 800 enterprise and corporate companies from segments like utilities, retail, energy, oil & gas, manufacturing, telecommunications, transportation & logistics, or NGOs rely on Resco to simplify their frontline operations, improve efficiency, and reduce paperwork. ## Resco – Mobility & Productivity Pros & Cons **What users like:** - Users highlight the **ease of use** of Resco, enhancing productivity and streamlining tasks across various devices seamlessly. (4 reviews) - Users value the **seamless integrations** of Resco, enhancing collaboration and productivity across diverse devices and platforms. (4 reviews) - Users appreciate the **efficiency** of Resco, allowing seamless task management anytime and anywhere, even offline. (3 reviews) - Users commend the **implementation ease** of Resco, praising its intuitive design and excellent support for seamless integration. (3 reviews) - Users value the **offline access** of Resco, enabling efficient work in areas with poor connectivity and enhancing productivity. (3 reviews) - Organization (3 reviews) - Process Efficiency (3 reviews) - Seamless Integration (3 reviews) - AI Assistance (2 reviews) - All-in-one (2 reviews) **What users dislike:** - Users feel that Resco lacks **specific features** for niche workflows, affecting its overall productivity and effectiveness. (2 reviews) - Users report **syncing issues** with Resco – Mobility & Productivity, especially with large apps requiring offline capabilities. (2 reviews) - Users experience occasional **sync issues** that can slow down workflow, particularly with larger apps in Resco. (2 reviews) - Users often face **syncing issues** with Resco’s remote app, impacting specific workflows and niche functionality. (1 reviews) - Users often face **call issues** with Resco, especially regarding syncing and timely updates in niche workflows. (1 reviews) - Connectivity Issues (1 reviews) - Customization Difficulties (1 reviews) - Difficult Learning (1 reviews) - Form Design (1 reviews) - Improvement Needed (1 reviews) ## Resco – Mobility & Productivity Reviews ### 1. Versatile CRM for Seamless Departmental Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Preben Lysa H. | IT-konsulent **Reviewed Date:** November 28, 2025 **What do you like best about Resco – Mobility & Productivity?** I find Resco – Mobility & Productivity to be an essential tool that significantly adds value to our daily departmental activities. The platform's ease of use and support across various devices make it indispensable. It's incredibly versatile, allowing us to perform our tasks, such as product inspections, sales opportunities management, and tracking rental and service periods, with efficiency and ease. The ability to operate both offline and online is particularly advantageous, especially since our company policy prohibits connecting to public Wi-Fi, making it highly useful in areas with poor connectivity. Additionally, Resco's seamless integration with different devices facilitates collaborative work among team members using PCs, mobiles, and tablets. I truly appreciate how the system consolidates processes that would otherwise be scattered across spreadsheets, emails, and paper, thus reducing complexity and potential errors. **What do you dislike about Resco – Mobility & Productivity?** I occasionally find the sync times to be slower than expected. This might be due to our large published app within Resco – Mobility & Productivity that requires files to be offline for the offline capability to function effectively. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** I use Resco for managing sales, inspections, rentals, and service, consolidating tasks that were scattered across various documents. It simplifies processes, saves time, and reduces errors. The platform's offline capability and multi-device support enhance fieldwork efficiency. ### 2. Robust and Client-Focused solution **Rating:** 4.5/5.0 stars **Reviewed by:** Pieter M. | Customer Marketing Architect , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Resco – Mobility & Productivity?** Resco offers a robust solution that we are able to implement across our customer base. They pay close attention to our clients' requirements and work with us to identify the most suitable solutions. Resco is super responsive when we have questions and they actively train our consultants, which makes the implementation easier for our consultants. **What do you dislike about Resco – Mobility & Productivity?** Certain features could benefit from an update in order to remain competitive. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** As a Microsoft partner, Resco has a very robust solution when it comes to field service and inspections. They are our preferred solution we implement, because they understand our customers needs and think along with us. Their responsivity is an absolute plus. ### 3. Resco Boosts Field Productivity with Offline Access on any device **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | Managing Director Dynamics, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Resco – Mobility & Productivity?** I love how Resco lets me work efficiently anywhere — even offline. It really boosts productivity in the field on any device. It is very intuitive to implement and use. Customer support is great. And we integrate it nicely in the Microsoft Dynamics and Power Platform environments at our customers. **What do you dislike about Resco – Mobility & Productivity?** Because Resco runs on all platforms (iOS, Android, and Windows), it sometimes comes at the cost of a less refined user experience. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** By digitalizing inspections and field service, Resco boosts efficiency and innovation. The data we capture in the field is now AI-ready, opening the door to smarter insights like smart questionnaires, predictive maintenance, etc. **Official Response from Dominika Fischerova:** > Hello Tom, We’re happy to hear that Resco is making field work easier and more efficient for you. We know supporting multiple platforms can be tricky, but we’re always working to make the experience smoother and more consistent across all devices. ### 4. Now our team stays connected across locations **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany J. | Hospitality solution delivery manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Resco – Mobility & Productivity?** I really like that Resco – Mobility & Productivity makes it easy for communication among employees in different departments of our organization. The mobile platform of its is really handy for staying on top of tasks and projects and not being stuck at a desk all the time. Inside the app, tracking progress no longer relies on email or calls, all status is available inside the app. Our workflow and productivity have increased by the same amount, theres just no limit to this kind of power. **What do you dislike about Resco – Mobility & Productivity?** Resco – Mobility & Productivity is a great tool but on downsides is that it doesn’t do the most specific of workflows. Some of the features seem too broad and in most cases it’s just fine, but not always when we’re doing really niche stuff that our team has been known to do. It also comes the remote app which does run into issues with syncing though sometimes not updates can occur immediately. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco – Mobility & Productivity provides solutions to team coordination and specifically, how to deal with remote workers. But the app on the mobile makes everyone a part on the same page, it offers quick access to project update and task information. It has streamlined everything and minimized the need for constant follow ups and communications in one place. And it has made teams more efficient, with fewer mistakes, because through sharing, everyone can work in sync without needing to clarify or update what others are doing. **Official Response from Dominika Fischerova:** > We’re glad to hear Resco is helping your team stay connected and work more efficiently. You’re right that some very specific workflows can be challenging, and syncing updates can occasionally take a moment - this is something we continually work to improve. Thanks for sharing your experience! ### 5. Managing tasks from anywhere has never been easier for us **Rating:** 4.5/5.0 stars **Reviewed by:** Astrid H. | Tour service coordinator, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Resco – Mobility & Productivity?** I think the best thing with Resco is that it maintains the connection of my team, even if we are not in one place. The app works perfectly with other tools we use such as Microsoft Dynamics and it keeps them in sync, automatically, and at our fingertips. They let you access critical information, collaborate with others without being tied to the office, and manage tasks all in an easy to access format. I also appreciate receiving the offline functionality when we’re in places where the signals are bad. **What do you dislike about Resco – Mobility & Productivity?** Starting off with Resco can be a bit tricky. If you’re new to the platform, you may find it a bit challenging. It’s chock full of useful features, but it takes some time to understand how to customize everything to your unique particulars. The learning process is way easier when you have better onboarding resources as you have step by step guides for users to quickly get familiarized with the app. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco takes care of how you stay organized and connected when you working remotely or on the move. Having offline features and syncing up with Microsoft Dynamics seamlessly, we can access or update project data anywhere. This means it has been very simple for us to manage tasks and work together in real time even when we are not in the office or in a remote area. That has kept our team on track and clear about making quick decisions when needed. **Official Response from Dominika Fischerova:** > We’re glad to hear Resco is helping your team stay connected and manage tasks anywhere. We know getting started can be a bit challenging, which is why we provide step-by-step guides in our Wiki, Resco Academy, and webinars to make onboarding easier. ### 6. Resco CRM review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Resco – Mobility & Productivity?** Full mobility with offline functionality **What do you dislike about Resco – Mobility & Productivity?** Rarely replication issues, but can be easily solved **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Mobile app for tracking all CRM activities. **Official Response from Dominika Fischerova:** > We’re pleased to hear the solution supports your work in the field and that any occasional sync issues are easy to address. Thank you for sharing your experience with Resco. ### 7. Resco **Rating:** 4.5/5.0 stars **Reviewed by:** Martin D. | Business Applications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Resco – Mobility & Productivity?** The flexibility built to which allows you to do almost everythinn you want.....85% from their configurator! Only need Javascript for very specific things. In fact our latest build to our service personnel has practically no java. Also, their service and support is excellent. Very nice people to work with. I love that they are continually updating and working on ways to help the users. **What do you dislike about Resco – Mobility & Productivity?** The only thing that comes to mind is it can be difficult dealing with Microsoft's MFA....although that is more a Microsoft thing then a Resco thing. Also, using the sync filters for Sharepoint can be challenging....although their support team was able to get us the correct setup. We just don't change the sync filter setup. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Our service delivery department relies heavily on Resco Mobile and uses it solely for completing bookings and customer facing documentation. One of the buggest hurdles we overcame was using Resco to capture Customer Assets and record the longitude and latitude, which elminates any need for RFID's. **Official Response from Dominika Fischerova:** > Thanks for sharing your experience! We’re glad Resco’s flexibility and support make your work easier, and it’s great that you could streamline tasks like capturing customer assets without extra hardware. We understand MFA and sync filters can be tricky at times, and we appreciate your patience and feedback! ### 8. Resco app Review By AC **Rating:** 4.5/5.0 stars **Reviewed by:** aakash c. | Technical Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Resco – Mobility & Productivity?** I like it's sync performance and smoothness beacause compare to microsoft field service app it is very smoth for user to collect data and then sync to crm dynamice 365. Another feature which I like it offline mode so in offline mode the user can collect the data of customer without having internet connection. easy to implement any custom functionality using javascript and business rules. Customer support is also very nice. It's inbuilt integration with dynamics crm. **What do you dislike about Resco – Mobility & Productivity?** 1. Currently it does not support the Azetech barcod scanner which is needs of many organizationto scan that Azetec barcod to retrive Product number. 2. Another thing is sync time is more when there is huge data, so that sync time needs to be reduced for users. 3. it should have connector like 3'rd party API calling connectors to send or receive data to and from external system apart from CRM. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** It was easy for customization . it's perfomance also very nice like it was smooth app. I was able to sync my data from crm to resco very quickly. I was able to collect data from customer in offline mode when there was not internet connectivity and latter on through autosync once internect connection was eastablished all data was sync to crm automatically. **Official Response from Dominika Fischerova:** > Hi there, Aztec barcodes are now supported. For optimizing synchronization with large data sets, please contact our support team for guidance. For integration with external systems, we recommend using Power Platform with virtual entities, which allows seamless access to data in Dynamics 365 and the mobile app. ### 9. Real time data provided by this software significantly boosts our field operations **Rating:** 3.5/5.0 stars **Reviewed by:** Thierry K. | Field Service Manager, Import and Export, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Resco – Mobility & Productivity?** Thus, the major advantage of Resco is that it helps to increase field activity as it allows getting necessary data right away. They enable the management of customer information through integration with our CRM system when on the move. There is one more feature – offline mode is especially helpful to our team to work with no internet connection but being able to synchronize later. We have found this capability to be far more efficient and accurate than the previous ways used for such tasks. **What do you dislike about Resco – Mobility & Productivity?** There is the disadvantage of the user interface of Resco in that it is not easy to understand especially for first time users. There are a lot of features and customization and sometimes people just joining the team get distracted and measurable productivity is compromised. Further, while there is a satisfactory integration with our CRM there are sometimes issues with syncing which creates issues regarding our data that can take a considerable amount of time to solve. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco solves the problem of field data management by providing real time access to data, the use of which has significantly improved the productivity of my team. The timely and instant update and access to customer data through mobility have been a great advantage. An offline mode enables the staff to perform all the operations offline, which is beneficial when there is no internet connection and I can update the data later to make our operations and records more effective. **Official Response from Dominika Fischerova:** > Thank you for sharing your detailed feedback! We’re glad to hear that Resco’s real-time data access and offline capabilities are helping your team stay productive in the field. Regarding the learning curve and interface, each mobile app built on Resco can be customized, so we always recommend focusing on user adoption and training for your specific app. This ensures that new team members can get up to speed quickly and make the most of all features. ### 10. Best tool for traveling salesmen and/or technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Steven D. | Business Application Consultant - Product Manager Fearless Leader, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Resco – Mobility & Productivity?** With Resco, you have an app for all devices, for all operating systems, that easily takes your CRM data offline. Next to thta, the built in routeplanner offers great added value. **What do you dislike about Resco – Mobility & Productivity?** Sometimes, when new versions are launched, some issues may arise. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Although we all have 4G (in the future 5G), there are still places in the world where connectivity is an issue. Or what about technicians working in basements? Resco helps creating an app that takes all necesarry data offline. Next to that, as a non technical consultant, it is very easy to modify the app and add quite some advanced logic into it, without having to ask technical colleagues. **Official Response from Dominika Fischerova:** > Hi Steven, Thanks for sharing your experience! It’s great to hear that Resco helps you work offline even in tricky spots and that the route planner and easy customization make your job smoother. We appreciate your feedback and will keep working to make each new release even better. ### 11. Excellent application for Field Technician **Rating:** 5.0/5.0 stars **Reviewed by:** Harshil S. | Technical Project Lead, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Resco – Mobility & Productivity?** Resco application offers increased mobility by enabling access to critical business information on the go, leading to faster decision making and enhanced productivity. It provides online and offline both mode for the users. It is very easy to use application. Using woodford we can easily customise as per the business requirements. Resco helps organizations leverage mobile technology to drive productivity and stay competitive in today's fast-paced business landscape. In day to day life we can use this application and being a customer we can easily provide support to the clients. **What do you dislike about Resco – Mobility & Productivity?** I dont have much dislike about the application but when we receive updates from microsoft at that time user needs to delete the data and use the application which is time consuming. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco provides easy to the clients to user the application in android, ios, windows and all the kind of platforms we have while other applications doesnt provide that. It works offline too so that once user turns the internet on at that time all the data will be sync automatically which is a very good advantage of this application. In field service we can create a lead as well as we can complete different operations like completing booking, adding parts etc. **Official Response from Dominika Fischerova:** > Thank you for your feedback, Harshil! To better understand the need for full sync and provide guidance, please contact us via our support portal. ### 12. The best way for boosting productivity in field service management **Rating:** 3.5/5.0 stars **Reviewed by:** Henry E. | Customer Success Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Resco – Mobility & Productivity?** The aspect that I find most appealing about Resco – Mobility & Productivity is the mobile app as it is a comprehensible application that allows our team to view and edit the data without leaving the workplace. The offline feature is pronounce, one can write off and off without being disturbed due to poor network coverage. Furthermore, many more features have been provided in the software to specifically suit the tasks required for field service and this has certainly enhanced the performance and effectiveness at work. **What do you dislike about Resco – Mobility & Productivity?** A disadvantage of Resco – Mobility & Productivity is that it heavily loads the device’s resources, and may sometimes slow down on older devices. This has at times caused a problem especially when our field team requires fast access or input of information. Also, due to the nature of customer support most of the time it takes a long time to get an answer to your problem in case of an emergency this can be really inconvenient. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** I can clearly state that Resco – Mobility & Productivity addresses several concerns especially in field service management with us. As a result, our team is able to view and input job related events in real time, which has eliminated the need for paper trail and hence avoiding delays and mistakes. The offline operation makes it possible that our work does not stop due to connectivity problems. In general, it has improved our productivity and effective operation through organization of work and reduction of errors in data. **Official Response from Dominika Fischerova:** > We’re happy to hear that Resco helps your team stay productive and efficient in the field! For the best performance, we recommend using up-to-date devices, as older hardware may experience slower response times. Our support team always strives to respond quickly and assist as soon as we have the necessary details. ### 13. Mobile CRM is an application with huge potential **Rating:** 4.5/5.0 stars **Reviewed by:** Lukáš . | Predstaviteľ manažmentu, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Resco – Mobility & Productivity?** What I like most is the possibility of adapting the application to specific company processes, the inclusion with the power platform and the quick response of the application's user environment. **What do you dislike about Resco – Mobility & Productivity?** That there are few ready-made case studies and default templates. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** The main benefit is the fast transfer of data from the field to the system. After entering the data, the user can put things out of his mind. ### 14. Resco is a good platform that allows salesforce to perform daily activities. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Resco – Mobility & Productivity?** One of the advantages is definitely the native integration with Dynamics CRM. This makes very easy to customize the tool and manage developments. In addition, the support provided by Resco is very professional, helpful and provides quick response to reports or requests. **What do you dislike about Resco – Mobility & Productivity?** Unfortunately, Resco is not the most suitable platform for our type of business, lacking the features that distinguish an order-taking tool (we need to use it also for this type of activities) **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco makes it possible to provide the sales force with a tool that works on any platform/device. It is intuitive and allows easy integration with CRM. **Official Response from Dominika Fischerova:** > Thanks for your feedback! We’d love to hear more about the order-taking features you need so we can see if Resco can support them. ### 15. User friendly, simple to customize, and amazing support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Resco – Mobility & Productivity?** Overall, it's very intuitive to customize and I was able to learn how to customize on my own or through the wiki articles posted. **What do you dislike about Resco – Mobility & Productivity?** I wish there was more flexibility around HOW entities or fields get synced, in terms of if there are any entities or fields that need to sync before others. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Our operations are mostly in areas where there isn't a good connection, and I love that we're able to use this product offline and sync when able. Users are able to get their work done while on-site, and not have to worry about connectivity issues. **Official Response from Dominika Fischerova:** > Thanks for the feedback! We appreciate the suggestion on syncing flexibility, if you haven’t yet, feel free to submit it as a feature request so we can better track it. ### 16. Very useful for field service and wonderful **Rating:** 4.5/5.0 stars **Reviewed by:** Aakash S. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Resco – Mobility & Productivity?** It's offline and designing features are best also has coding parts like less coding because of rules. It is extremely wonderful for field service technicians. It is effortless and less coding for developers. **What do you dislike about Resco – Mobility & Productivity?** Sync filters are taking a too much time. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Sync filter taking time so changed a criteria and solve a time issues ### 17. Resco is best platform for our 200 service technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Deanne D. | Senior Business Systems Analyst / CRM System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** Resco is highly customizable and the tools to do so are very user friendly, even for non-developers. The UI is fantastic! Their support and wiki are tops as well. **What do you dislike about Resco – Mobility & Productivity?** Only that it is a separate license from our Microsoft Dynamics platform. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** We needed an app that is reliable offline and online for our 200 service technicians when working deep in large plants that don't often have good internet. The app needed to be easy to use as many of our technicians are not technologists. **Official Response from Dominika Fischerova:** > While Resco is not a Microsoft reseller, our support team can guide you with licensing and integration questions to help you get the most out of your Dynamics platform. ### 18. The software is fully developed and works. **Rating:** 2.5/5.0 stars **Reviewed by:** Markus S. | CDO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** The software is sophisticated and works. The offline capability and easy adaptation to the CRM functions is a massive advantage! Developed and works. **What do you dislike about Resco – Mobility & Productivity?** In my opinion, the usability and interface are no longer up-to-date. Other apps are significantly more modern in this regard. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Offline capability and bidirectional data exchange **Official Response from Dominika Fischerova:** > Thank you for your feedback! We are continuously updating the UI and have plans to refresh the visuals to keep the interface modern and user-friendly. ### 19. an excellent customizable app adapted to meet offline constraints **Rating:** 5.0/5.0 stars **Reviewed by:** Brice A. | Consultant Salesforce☁️ | 3x Salesforce Certified, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Resco – Mobility & Productivity?** easy of use and setup is the biggest asset **What do you dislike about Resco – Mobility & Productivity?** the user interface design could be improved **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco made it possible to respond to connection problems by allowing permanent access to the CRM for salespeople ### 20. Reliable and easy to configure platform for offline mode **Rating:** 5.0/5.0 stars **Reviewed by:** Tanios K. | Director of Technical and Consulting Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** Reliable and easy to configure platform for offline mode. A client that needs offline mode must have Resco in my opinion. **What do you dislike about Resco – Mobility & Productivity?** Downside is the cost. Client needs to be convinced that platform capabilities are really unique (offline) in order to pay. Unfortunately the competition (who are partners of Resco, namely Microsoft and Saleforce) promise the offline mode for free, but under-deliver slow and buggy offline features. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Perfect and performat offline mode, especially for inspections **Official Response from Dominika Fischerova:** > Thanks for the review! We're glad Resco meets your offline needs. We understand the cost concern and appreciate you seeing the value it brings. ### 21. Support team review **Rating:** 4.0/5.0 stars **Reviewed by:** Jinkal S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Resco – Mobility & Productivity?** I do like woodford rule its make very easy to implement some level of complex requirement. **What do you dislike about Resco – Mobility & Productivity?** we cann't impelemt very complex task using rule for that must need use javascript and that is way complex due to perticlure framework and need to use specific funcion. need to gain specific knowladge **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** sometime ease of use **Official Response from Dominika Fischerova:** > Hi Jinkal, we’re glad to hear you find Rules in Woodford helpful for implementing complex requirements easily. To keep Rules as a true no-code business logic environment, we move more advanced logic to the JavaScript Bridge otherwise, Rules would become too complex and require programming skills to use effectively. ### 22. A Field Service Solution for all **Rating:** 4.0/5.0 stars **Reviewed by:** Chris B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Resco – Mobility & Productivity?** There are two significant benefits to adopting the Resco ecosystem, a truly mobile-first experience with best-in-class offline functionality and their continuing fantastic support. That's not to say there aren't a number of other great benefits with the Resco product, one shouldn't neglect to mention a product that is constantly evolving and applying customer feedback at scale, but I think this all goes back to their continued emphasis on making sure the customer is happy with the end product in a variety of conditions. **What do you dislike about Resco – Mobility & Productivity?** I would say the main downside of Resco is the licensing model and implementation. We have an ever evolving product landscape in our organization and obtaining and adjusting license purchasing and assignment across environments in our tenant presents a certain degree of friction. However, the customer support to help rectify issues with licenses is extremely helpful and patient with users' struggles. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Being accessible anywhere using their fast syncing and offline modes. Providing frameworks and logic engines for Inspections that surpass what competitors have been able to offer in terms of speed of implementation and flexibility **Official Response from Dominika Fischerova:** > We appreciate your input! If you have any specific requests or ideas on how we could improve licensing, please let us know. ### 23. A Robust Mobile Solution for Streamlined Field Service Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Resco – Mobility & Productivity?** I liked how it helps the field worker to be more productive and I liked the flexibility it offers that empowers the team. The offline capability it's a game changer for sure **What do you dislike about Resco – Mobility & Productivity?** I am not sure if there is anything I dislike in the product **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** 1. Offline capibilities 2. Customization 3. Dynamics scenarios 4. Technician training **Official Response from Miroslav Pagac:** > It's great to hear that Resco is helping to solve problems related to offline capabilities, customization, Dynamics scenarios, and technician training. We're committed to providing solutions that make a real difference for your business and frontline workers. ### 24. Resco allows our field staff to quickly generate inspection reports and time cards **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Resco – Mobility & Productivity?** Use of Inspection templates to evaluate equipment on site and perform Risk Assessment Reports Ease of use of the questionnaire template creation tool We are now using the Inspection tool to generate Field Request **What do you dislike about Resco – Mobility & Productivity?** Sync times used to be long but have improved in the last little while **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Allows us to have several equipment inspections on one Service Activity, Standardizing of reports **Official Response from Dominika Fischerova:** > Thank you for your feedback! For project and sync optimization, please reach out to our support portal. Our team can guide you through improving your setup for smoother performance. ### 25. Good but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Ki Tae M. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Resco – Mobility & Productivity?** Allows users to save data without internet access is nice. **What do you dislike about Resco – Mobility & Productivity?** when data is big the sync process takes a long time than expected. it would be nice if that process takes less time. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** mobile survey - we try to convert the old paper survey to the mobile survey. Inspectors can use phones to gather and submit information. ### 26. Why I chose the Resco Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Ron S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Resco – Mobility & Productivity?** The form designer is very powerful. I can design an offline form that can do anything the customer is asking for. The tools for report design and managing users are very well designed. The API works perfectly and I can configure the backend database to any need we have. Support is very quick and always have a useful answer. Resco is constantly adding new capabilities to the plaform, there by keeping it up to date with the latest trends. All in all, the perfect offline mobile solution. **What do you dislike about Resco – Mobility & Productivity?** Some functions are not the most intuative so it can be a lot of trial and error before I get it. ( but i always figure it out in the end ) **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Customers were looking to eliminate their paper forms. They operate in a harsh environment with limited internet so offline was a must. We did this by converting over 20 paper forms to the Resco app and integrating that into our backoffice system using the API. **Official Response from Dominika Fischerova:** > We’re glad to hear that Resco is helping you eliminate paper forms and work offline in challenging environments. You are right that some functions can take a bit of trial and error, and that is why we provide a detailed wiki and Academy to help users get the most out of the platform. ### 27. Intuitive and value adding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** Resco's tools provide additional value that lacks from out-of-the-box SaaS product in the field sales and business solutions. They are designed to go the extra mile and solve the challenges OOTB products don't. The tools Resco offer are generally quite easy to use and implement, and their support services are great compated to many other providers. **What do you dislike about Resco – Mobility & Productivity?** On some products, UI and UX design could use a little refreshing. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** They're easy to approach and quicker to value than other SaaS platform attempting to deliver the same value. **Official Response from Dominika Fischerova:** > Thank you for your review! We’d love to hear more details about your UI/UX feedback so we can continue improving the experience. ### 28. Easy To Use and Configure Mobile Platform To Connect to Field Worker and Automate Processes **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Resco – Mobility & Productivity?** The Resco mobile platform provides extensive out of the box functionality plus low-code development opportunities for users to configure mobile applications which also nativly integrate to Microsoft's Power Platform. This means field service and other mobile empowered teams can work off custom built applications without the need for full-stack development that take longer to build and cost more to support. **What do you dislike about Resco – Mobility & Productivity?** Less valuable mobile users may claim the mobile application is too complex but that is mostly due to how much functionality you can pack into one solution. The better workers negate this objection. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** With the Resco Platfrom we can extend anything from our back office system into the hands of the field workers. This results in obtaining data at the source which ultimatly translates into much faster data awareness and transaction velocity. ### 29. Fast implementation – solving business problems, not technical issues **Rating:** 5.0/5.0 stars **Reviewed by:** Jacek D. | CRM Department Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about Resco – Mobility & Productivity?** Native integration do Dataverse/Dynamics 365 without writing additional connectors. Offline functionality. Support team. Fast implementation **What do you dislike about Resco – Mobility & Productivity?** Basically, this solution has no disadvantages **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Solving business problems, not technical issues. ### 30. Resco App review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** User friendly and easy to navigate. Fast and effective app **What do you dislike about Resco – Mobility & Productivity?** Scheduling process sometimes hang. Need to restart the app to work **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Solves our pesonnel on field. Helps a lot in managing their schedules and performance **Official Response from Dominika Fischerova:** > We’re glad to hear the app is fast and user-friendly, and the scheduler issue has been fixed. Please reach out via our support portal if it occurs again. ### 31. Best in class mobile experience for Dynamics 365 solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Steffen H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Resco – Mobility & Productivity?** The Resco platform is the most powerful enterprise mobility platform that I know. The tools are designed to support mobile field workers where it is needed, even offline without any internet connection. Tools like Inspections solve real world business challenges in an easy to use and manageable way. We use the Resco products in a lot of customer projects and we're receiving pretty good feedback. The customizing options are easy to use and powerful at the same time. **What do you dislike about Resco – Mobility & Productivity?** The pricing can be challenging in combination with costly Dynamics 365 licenses. But no customer of us regreds the decision to relay on Resco technology. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Rescos products enables us to solve real world business challenges with a perfect offline functionality. **Official Response from Dominika Fischerova:** > We’re really happy to hear that your customers are satisfied with our technology. We understand pricing can be a challenge and appreciate your feedback. ### 32. Simple to use, reliable and complete product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** Making our work and deployment faster and easier. Useful connectors for powerplatform for Powerapps integrations. **What do you dislike about Resco – Mobility & Productivity?** Unable to integrate sharepoint images into Mobile Report flow connector. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** A very good mobile app and offline capability. **Official Response from Dominika Fischerova:** > Thank you for your feedback! Currently, integrating SharePoint images into the Mobile Report Flow connector isn’t supported, and there is no workaround available at the moment. ### 33. You search a profesional offfline sync on MS Power Apps / MS Dynamics CE platform - go for RESO **Rating:** 4.5/5.0 stars **Reviewed by:** Matthias B. | Process Engineer Sales & Service, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Resco – Mobility & Productivity?** - always up to date, as soon as any mobile platform release new version, Resco update is also available - dedicated mobile forms - profesional offline sync - very good customer support - Easy to configure and to implement **What do you dislike about Resco – Mobility & Productivity?** - more tools on how can you test your mobile solution on multiple platforms - more tools on how can we optimze the data traffic, which rule results in which data load **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** we have over 500 service engineers in more than 50 countries, which does our service tasks on ocean going vessel in nearly every harbor around the world. Resoc allows us to bring them an easy to use mobile solution, where they can track the engineer hours, the changed parts, the measurements and recommendation. The can collect pictures during the service job to document the job they did. And provide direct on the phone a field confirmation for the customer to sign. ### 34. Great solution for field Service applications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Resco – Mobility & Productivity?** Many things including it's offline feature, Easy use on variety of devices such as android or IOS devices. **What do you dislike about Resco – Mobility & Productivity?** Synchronization takes sometimes more time than expected. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** We use RESCO at our company to help field service employees to carry out several work orders, inspection checks of our customer devices and gadgets. ### 35. Ease of Use with Great User Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia A. | Corporate Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Resco – Mobility & Productivity?** Resco is always forward thinking and looking to ensure that their products are not just early adopters of technology but also best in class. Their support group is very helpful and goes above and beyond to ensure that your experience is one that is as easy as possible from implementatoin to daily use. **What do you dislike about Resco – Mobility & Productivity?** I currently can't think of anything that I dislike about Resco Platform as we use Resco in other areas of our business and are looking ot Platform to possibly meet some opportunities we have to enhance our business processes. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** We are hoping that Resco Platform can be used to create our work order initiation by our salesmen and then the integration process into our ERP. ### 36. Has brought our safety program to the next level. **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Resco – Mobility & Productivity?** Platform provides us the liberty to conduct inspections and meetings in the field. Reduces our wokload by not having to complete paper copies and then enter information into our platform. It also allows us to complete inspections and send off the final report with no delay. **What do you dislike about Resco – Mobility & Productivity?** Nothing as the platform addresses all of our needs and has been updated or modified as our program continus to develop. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Instant notification of inspection (photos and report) action items are addressed quickly and not left for days before recieving the attention that is required. Ability to hold safety meetings in the field and produce the sign offs and documents to track completion. **Official Response from Miroslav Pagac:** > Thank you for your feedback! We are glad to hear that Resco has addressed all of your needs and continues to benefit your program as it develops. We appreciate your support and look forward to continuing to provide you with a valuable platform for conducting inspections and safety meetings in the field. ### 37. Elevating Mobile Solutions to New Heights with Unrivaled Innovation and User-Centric Excellence. **Rating:** 4.5/5.0 stars **Reviewed by:** Sven L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Resco – Mobility & Productivity?** Resco Platform stands out with its seamless integration, empowering flexibility, and user-friendly interface, making it a go-to solution for enhancing productivity and transforming the mobile experience in ways that consistently exceed expectations. **What do you dislike about Resco – Mobility & Productivity?** Sometimes the promotion of the USP are not quite clear. Yes there is this massive offline capacity but is this the only USP? I don't think so and would be helpful if the platform is making this more clear to their customers. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** It is solving the offline capability, which Microsoft cannot solve since many years and I believe there won't be any change in the next years. Also the level of governance is very good and helps the organization to have more control of their work and their workforce. **Official Response from Dominika Fischerova:** > Beyond offline access, Resco stands out for its flexibility, scalability, and seamless integration with Microsoft Power Platform, Dynamics 365, Dataverse, and Salesforce. Our platform is designed to give organizations full control while enabling a user-friendly mobile experience that adapts to a wide variety of business needs. & We appreciate your feedback on clarifying our USPs and will continue working to make them even more visible to our users. ### 38. The Leader in Mobility Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Resco – Mobility & Productivity?** The scalability,of the platform and it's continued enhancments. **What do you dislike about Resco – Mobility & Productivity?** At times the documentation is lacking so you spend a lot of time trying different things to get the solution to work. Also there is a lack of consistency regarding functionality across products. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** It is a solution that you can quickly standup and present a working solution. It works offline where other platforms do not. It is a single platform that works across multiple mobile hardware devices. **Official Response from Dominika Fischerova:** > Thank you for your feedback! If you feel that certain information is missing from our wiki and should be added, we encourage you to reach out to us, we’ll forward your recommendations to our documentation team. We are constantly working to improve the cross-platform experience, ensuring that functionalities behave consistently across all devices. However, there are occasional platform-specific limitations that may affect this, and we appreciate your understanding as we continue to enhance the platform. ### 39. Big helper with a lot of options **Rating:** 4.0/5.0 stars **Reviewed by:** Zdeněk . | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Resco – Mobility & Productivity?** Offline mode. Easy to use. Every administration steps are very intuitive. For every settings is there a lot of options. Resco Wiki is really useful tool and Resco Academy is great also. Resco support is very helpful for us too. Every poblem had a solution... **What do you dislike about Resco – Mobility & Productivity?** Understanding of business logic on beginning is a little tricky. The user can't trigger the update of the Resco app (windows store version) himself. I miss in the app a performance tool to identify a problem with a slow forms load like sync analyzer. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Appointment management, tasks on appointment, Inventory checks, Orders... Everything is available on one platform. **Official Response from Dominika Fischerova:** > Thank you for your feedback! We’re glad Resco is helping you manage tasks and appointments and appreciate your suggestions for updates and performance tools. ### 40. Great mobile offline solution for Microsoft Power Platform / D365 CE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Resco – Mobility & Productivity?** There is a tight integration with Microsoft Power Platform and gives the ability to develop sophisticated mobile offline applications. Even without coding most riqurements can be solved. If somethin is not possible out of the box it can be provided by additional custom coding with JavaScript. Synchronisation with the backend and usage is very fast, even when there are milions of records synchronized to the offline client. Even medium complex solutions can be developed in a couple of days. Additional modules like route planning, inspections, guides and so on can be easily integrated and increase the value of this solution. Multiple new releases are published each year in order to support newer features of the microsoft plattform promptly. Even without complex development the client is easy to use for end users and is working much faster than the web client of the underlying Microsoft platform. The responsive layout of the application allows to use the identical solution on tablet and smartphones and even on Windows PC's. **What do you dislike about Resco – Mobility & Productivity?** Even if the development environment is very powerful, it sometimes requires a lot of creativity to find the right solution **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** We wanted to connect our sales reps to our existing Microsoft CRM with a mobile offline solution. In some cases, over a million data sets are said to be available offline. With Resco we were able to implement exactly these requirements in a short time. **Official Response from Dominika Fischerova:** > We’re glad to hear Resco is helping you build powerful offline mobile solutions quickly and efficiently. You’re right that sometimes it takes creativity to find the best approach, and that’s why we provide detailed documentation and support to help you get the most out of the platform. ### 41. The best solution for mobile offline field service solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Resco – Mobility & Productivity?** - Integrated by design with Dynamics 365 (access to all metadata) - Easy to have a good mobile application : easy to use and to navigate for users - Very flexible and allow complex automation processes - Awesome offline capabilities - Very efficient customer support **What do you dislike about Resco – Mobility & Productivity?** - A lot of skilled is needed to implement properly Resco - View builder is poor **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** As we work in a very regulated area, we need to be able to perform complex inspections and generate complete reports. Resco allow us to do all of that but offline (with no internet interaction). This is the only solution that allow that. **Official Response from Dominika Fischerova:** > We introduced a new, modernized view editor in summer 2024, feel free to try it and let us know if it improves your experience. Implementing more complex logic in Woodford does require skill, which is why we created Resco Academy and Resco Wiki to help users. ### 42. very interested **Rating:** 5.0/5.0 stars **Reviewed by:** Laurent M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Resco – Mobility & Productivity?** very powerfull platform in data collection **What do you dislike about Resco – Mobility & Productivity?** nothing, as resco platform is helpfully in work **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** no duplication on field work esspecially data collection ### 43. Great knowledge, experience and hosting! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Resco – Mobility & Productivity?** The integration with Dynamics and the Power Platform to make configuration a much easier and streamlined task. **What do you dislike about Resco – Mobility & Productivity?** The way the questionnaire desinger is laid out could be a bit more engaging, however it is still easy top use. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** If our technicians out in the field don't have a data connection or it is poor, they can work in offline mode and do the inspection they need to then sync the data up later when they recieve a connection. **Official Response from Dominika Fischerova:** > We are always working to improve our configuration tools and have been updating them step by step over the past few years, including the view, form, report, and questionnaire editors. ### 44. Resco Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Resco – Mobility & Productivity?** From my experience, Resco's native mobile offline capabilites with Dynamics 365 are second to none. Unlike other options which limit what you can and can't do offline, Resco provides full functionality without any connectivity required. **What do you dislike about Resco – Mobility & Productivity?** Not too thrilled with requiring "Super User" licenses for configuraton and management. Also would wish for more control over licenses such as a way to self-serve licenses by "pulling" or transfering them into an environment instead of needing a request to Resco to associate licenses to a specific environment. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Solving the requirement for unrestricted offline capability is the primary benefit. **Official Response from Dominika Fischerova:** > We’re happy you value our offline capabilities. We appreciate your suggestions about license management and will take them into account for future improvements. ### 45. Best in class for mobile data platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandro P. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Resco – Mobility & Productivity?** Flexibility, integrations and great customer listening. Implementation is quite easy. **What do you dislike about Resco – Mobility & Productivity?** I suggest to work on UI and graphics following latest UI themes. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Great flexibility during customization process and strongest offline experience. ### 46. Easy to use, not always intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Carolyn H. | Territory Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2019 **What do you like best about Resco – Mobility & Productivity?** The mobile app is great, I can do about 75% of what I need to accomplish without ever needing to use my laptop. Easy to figure out and use on the go. **What do you dislike about Resco – Mobility & Productivity?** A little clunky when moving between accounts or viewing on a map area (takes a while to load). When saving an update or note the only option is to save AND close instead of just save so you have to go out of the account after each save and go back in. Syncing can take a while after password updates and you really need to be on WiFi and leave the app open while it’s updating. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Keeping track of client info, call notes and opportunities. Makes it easy for me to stay on top of my sales territory. ### 47. RESCO CRM APP **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi J. | Dynamics CRM Senior Functional Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Resco – Mobility & Productivity?** The RESCO CRM application is really robust and fast. Its cloud version looks like a thick client. **What do you dislike about Resco – Mobility & Productivity?** It does not support flags with color coded icons, **Recommendations to others considering Resco – Mobility & Productivity:** Its a good app as compared to other apps but its too expensive. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** We use RESCO CRM for lead nurturing and contact management. , ## Resco – Mobility & Productivity Discussions - [What is Resco Mobile CRM used for?](https://www.g2.com/discussions/what-is-resco-mobile-crm-used-for) - 1 comment - [View Resco – Mobility & Productivity pricing details and edition comparison](https://www.g2.com/products/resco-mobility-productivity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A07%3A31+-0500&secure%5Bsession_id%5D=408a7d16-a607-4c8b-adb2-eaeaf4f14c3a&secure%5Btoken%5D=12fc76d8de266ca2436440c7e4761113d7b514f7c6a7dfd9f66dbcddd283a8a9&format=llm_user) ## Resco – Mobility & Productivity Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Salesforce Appexchange](https://www.g2.com/products/salesforce-appexchange/reviews) ## Resco – Mobility & Productivity Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Content Editor **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Planning** - Checklists - Approvals - Scheduling - Procedures **Generative AI** - AI Text Summarization - AI Image-to-Text **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Before the Job** - Calendar - Dispatch - Roles - Booking **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Advanced Search - Browser Extension - Organization **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **Reporting & Analytics** - Reporting - Dashboards - Forecasting **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Security** - Role-Based Permission - Public vs Private **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Analytics** - Monitoring - KPIs - Nonconformace **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication** - Social Features - Upload - Comments **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Resco – Mobility & Productivity Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,598 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,994 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (972 reviews)