# Resco – Mobility & Productivity Reviews **Vendor:** Resco.net **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 ## About Resco – Mobility & Productivity Resco helps the world work better outside the office by making it simple to build complex mobile experiences for frontline workers. The company’s low-code tools and solutions enable organizations to build and deploy enterprise-level business apps quickly and easily. These solutions allow mobile workers to access or capture data on the go, using any mobile device, even when offline. Field teams can tackle field service, mobile sales, data collection, or any other frontline scenario while delivering valuable data back to the office. With full offline functionality, a no-code/low-code development platform, and native integration with Microsoft Dynamics 365, Power Platform, or Salesforce, Resco empowers organizations worldwide to tackle the most demanding mobile challenges faced by frontline workers. Over 800 enterprise and corporate companies from segments like utilities, retail, energy, oil & gas, manufacturing, telecommunications, transportation & logistics, or NGOs rely on Resco to simplify their frontline operations, improve efficiency, and reduce paperwork. ## Resco – Mobility & Productivity Pros & Cons **What users like:** - Users highlight the **ease of use** of Resco, enhancing productivity and streamlining tasks across various devices seamlessly. (4 reviews) - Users value the **seamless integrations** of Resco, enhancing collaboration and productivity across diverse devices and platforms. (4 reviews) - Users appreciate the **efficiency** of Resco, allowing seamless task management anytime and anywhere, even offline. (3 reviews) - Users commend the **implementation ease** of Resco, praising its intuitive design and excellent support for seamless integration. (3 reviews) - Users value the **offline access** of Resco, enabling efficient work in areas with poor connectivity and enhancing productivity. (3 reviews) - Organization (3 reviews) - Process Efficiency (3 reviews) - Seamless Integration (3 reviews) - AI Assistance (2 reviews) - All-in-one (2 reviews) **What users dislike:** - Users feel that Resco lacks **specific features** for niche workflows, affecting its overall productivity and effectiveness. (2 reviews) - Users report **syncing issues** with Resco – Mobility & Productivity, especially with large apps requiring offline capabilities. (2 reviews) - Users experience occasional **sync issues** that can slow down workflow, particularly with larger apps in Resco. (2 reviews) - Users often face **syncing issues** with Resco’s remote app, impacting specific workflows and niche functionality. (1 reviews) - Users often face **call issues** with Resco, especially regarding syncing and timely updates in niche workflows. (1 reviews) - Connectivity Issues (1 reviews) - Customization Difficulties (1 reviews) - Difficult Learning (1 reviews) - Form Design (1 reviews) - Improvement Needed (1 reviews) ## Resco – Mobility & Productivity Reviews ### 1. Versatile CRM for Seamless Departmental Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Preben Lysa H. | IT-konsulent **Reviewed Date:** November 28, 2025 **What do you like best about Resco – Mobility & Productivity?** I find Resco – Mobility & Productivity to be an essential tool that significantly adds value to our daily departmental activities. The platform's ease of use and support across various devices make it indispensable. It's incredibly versatile, allowing us to perform our tasks, such as product inspections, sales opportunities management, and tracking rental and service periods, with efficiency and ease. The ability to operate both offline and online is particularly advantageous, especially since our company policy prohibits connecting to public Wi-Fi, making it highly useful in areas with poor connectivity. Additionally, Resco's seamless integration with different devices facilitates collaborative work among team members using PCs, mobiles, and tablets. I truly appreciate how the system consolidates processes that would otherwise be scattered across spreadsheets, emails, and paper, thus reducing complexity and potential errors. **What do you dislike about Resco – Mobility & Productivity?** I occasionally find the sync times to be slower than expected. This might be due to our large published app within Resco – Mobility & Productivity that requires files to be offline for the offline capability to function effectively. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** I use Resco for managing sales, inspections, rentals, and service, consolidating tasks that were scattered across various documents. It simplifies processes, saves time, and reduces errors. The platform's offline capability and multi-device support enhance fieldwork efficiency. ### 2. Robust and Client-Focused solution **Rating:** 4.5/5.0 stars **Reviewed by:** Pieter M. | Customer Marketing Architect , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Resco – Mobility & Productivity?** Resco offers a robust solution that we are able to implement across our customer base. They pay close attention to our clients' requirements and work with us to identify the most suitable solutions. Resco is super responsive when we have questions and they actively train our consultants, which makes the implementation easier for our consultants. **What do you dislike about Resco – Mobility & Productivity?** Certain features could benefit from an update in order to remain competitive. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** As a Microsoft partner, Resco has a very robust solution when it comes to field service and inspections. They are our preferred solution we implement, because they understand our customers needs and think along with us. Their responsivity is an absolute plus. ### 3. Resco Boosts Field Productivity with Offline Access on any device **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | Managing Director Dynamics, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Resco – Mobility & Productivity?** I love how Resco lets me work efficiently anywhere — even offline. It really boosts productivity in the field on any device. It is very intuitive to implement and use. Customer support is great. And we integrate it nicely in the Microsoft Dynamics and Power Platform environments at our customers. **What do you dislike about Resco – Mobility & Productivity?** Because Resco runs on all platforms (iOS, Android, and Windows), it sometimes comes at the cost of a less refined user experience. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** By digitalizing inspections and field service, Resco boosts efficiency and innovation. The data we capture in the field is now AI-ready, opening the door to smarter insights like smart questionnaires, predictive maintenance, etc. **Official Response from Dominika Fischerova:** > Hello Tom, We’re happy to hear that Resco is making field work easier and more efficient for you. We know supporting multiple platforms can be tricky, but we’re always working to make the experience smoother and more consistent across all devices. ### 4. Now our team stays connected across locations **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany J. | Hospitality solution delivery manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Resco – Mobility & Productivity?** I really like that Resco – Mobility & Productivity makes it easy for communication among employees in different departments of our organization. The mobile platform of its is really handy for staying on top of tasks and projects and not being stuck at a desk all the time. Inside the app, tracking progress no longer relies on email or calls, all status is available inside the app. Our workflow and productivity have increased by the same amount, theres just no limit to this kind of power. **What do you dislike about Resco – Mobility & Productivity?** Resco – Mobility & Productivity is a great tool but on downsides is that it doesn’t do the most specific of workflows. Some of the features seem too broad and in most cases it’s just fine, but not always when we’re doing really niche stuff that our team has been known to do. It also comes the remote app which does run into issues with syncing though sometimes not updates can occur immediately. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco – Mobility & Productivity provides solutions to team coordination and specifically, how to deal with remote workers. But the app on the mobile makes everyone a part on the same page, it offers quick access to project update and task information. It has streamlined everything and minimized the need for constant follow ups and communications in one place. And it has made teams more efficient, with fewer mistakes, because through sharing, everyone can work in sync without needing to clarify or update what others are doing. **Official Response from Dominika Fischerova:** > We’re glad to hear Resco is helping your team stay connected and work more efficiently. You’re right that some very specific workflows can be challenging, and syncing updates can occasionally take a moment - this is something we continually work to improve. Thanks for sharing your experience! ### 5. Managing tasks from anywhere has never been easier for us **Rating:** 4.5/5.0 stars **Reviewed by:** Astrid H. | Tour service coordinator, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Resco – Mobility & Productivity?** I think the best thing with Resco is that it maintains the connection of my team, even if we are not in one place. The app works perfectly with other tools we use such as Microsoft Dynamics and it keeps them in sync, automatically, and at our fingertips. They let you access critical information, collaborate with others without being tied to the office, and manage tasks all in an easy to access format. I also appreciate receiving the offline functionality when we’re in places where the signals are bad. **What do you dislike about Resco – Mobility & Productivity?** Starting off with Resco can be a bit tricky. If you’re new to the platform, you may find it a bit challenging. It’s chock full of useful features, but it takes some time to understand how to customize everything to your unique particulars. The learning process is way easier when you have better onboarding resources as you have step by step guides for users to quickly get familiarized with the app. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco takes care of how you stay organized and connected when you working remotely or on the move. Having offline features and syncing up with Microsoft Dynamics seamlessly, we can access or update project data anywhere. This means it has been very simple for us to manage tasks and work together in real time even when we are not in the office or in a remote area. That has kept our team on track and clear about making quick decisions when needed. **Official Response from Dominika Fischerova:** > We’re glad to hear Resco is helping your team stay connected and manage tasks anywhere. We know getting started can be a bit challenging, which is why we provide step-by-step guides in our Wiki, Resco Academy, and webinars to make onboarding easier. ### 6. Resco CRM review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Resco – Mobility & Productivity?** Full mobility with offline functionality **What do you dislike about Resco – Mobility & Productivity?** Rarely replication issues, but can be easily solved **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Mobile app for tracking all CRM activities. **Official Response from Dominika Fischerova:** > We’re pleased to hear the solution supports your work in the field and that any occasional sync issues are easy to address. Thank you for sharing your experience with Resco. ### 7. Resco **Rating:** 4.5/5.0 stars **Reviewed by:** Martin D. | Business Applications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Resco – Mobility & Productivity?** The flexibility built to which allows you to do almost everythinn you want.....85% from their configurator! Only need Javascript for very specific things. In fact our latest build to our service personnel has practically no java. Also, their service and support is excellent. Very nice people to work with. I love that they are continually updating and working on ways to help the users. **What do you dislike about Resco – Mobility & Productivity?** The only thing that comes to mind is it can be difficult dealing with Microsoft's MFA....although that is more a Microsoft thing then a Resco thing. Also, using the sync filters for Sharepoint can be challenging....although their support team was able to get us the correct setup. We just don't change the sync filter setup. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Our service delivery department relies heavily on Resco Mobile and uses it solely for completing bookings and customer facing documentation. One of the buggest hurdles we overcame was using Resco to capture Customer Assets and record the longitude and latitude, which elminates any need for RFID's. **Official Response from Dominika Fischerova:** > Thanks for sharing your experience! We’re glad Resco’s flexibility and support make your work easier, and it’s great that you could streamline tasks like capturing customer assets without extra hardware. We understand MFA and sync filters can be tricky at times, and we appreciate your patience and feedback! ### 8. Resco app Review By AC **Rating:** 4.5/5.0 stars **Reviewed by:** aakash c. | Technical Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Resco – Mobility & Productivity?** I like it's sync performance and smoothness beacause compare to microsoft field service app it is very smoth for user to collect data and then sync to crm dynamice 365. Another feature which I like it offline mode so in offline mode the user can collect the data of customer without having internet connection. easy to implement any custom functionality using javascript and business rules. Customer support is also very nice. It's inbuilt integration with dynamics crm. **What do you dislike about Resco – Mobility & Productivity?** 1. Currently it does not support the Azetech barcod scanner which is needs of many organizationto scan that Azetec barcod to retrive Product number. 2. Another thing is sync time is more when there is huge data, so that sync time needs to be reduced for users. 3. it should have connector like 3'rd party API calling connectors to send or receive data to and from external system apart from CRM. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** It was easy for customization . it's perfomance also very nice like it was smooth app. I was able to sync my data from crm to resco very quickly. I was able to collect data from customer in offline mode when there was not internet connectivity and latter on through autosync once internect connection was eastablished all data was sync to crm automatically. **Official Response from Dominika Fischerova:** > Hi there, Aztec barcodes are now supported. For optimizing synchronization with large data sets, please contact our support team for guidance. For integration with external systems, we recommend using Power Platform with virtual entities, which allows seamless access to data in Dynamics 365 and the mobile app. ### 9. Real time data provided by this software significantly boosts our field operations **Rating:** 3.5/5.0 stars **Reviewed by:** Thierry K. | Field Service Manager, Import and Export, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Resco – Mobility & Productivity?** Thus, the major advantage of Resco is that it helps to increase field activity as it allows getting necessary data right away. They enable the management of customer information through integration with our CRM system when on the move. There is one more feature – offline mode is especially helpful to our team to work with no internet connection but being able to synchronize later. We have found this capability to be far more efficient and accurate than the previous ways used for such tasks. **What do you dislike about Resco – Mobility & Productivity?** There is the disadvantage of the user interface of Resco in that it is not easy to understand especially for first time users. There are a lot of features and customization and sometimes people just joining the team get distracted and measurable productivity is compromised. Further, while there is a satisfactory integration with our CRM there are sometimes issues with syncing which creates issues regarding our data that can take a considerable amount of time to solve. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Resco solves the problem of field data management by providing real time access to data, the use of which has significantly improved the productivity of my team. The timely and instant update and access to customer data through mobility have been a great advantage. An offline mode enables the staff to perform all the operations offline, which is beneficial when there is no internet connection and I can update the data later to make our operations and records more effective. **Official Response from Dominika Fischerova:** > Thank you for sharing your detailed feedback! We’re glad to hear that Resco’s real-time data access and offline capabilities are helping your team stay productive in the field. Regarding the learning curve and interface, each mobile app built on Resco can be customized, so we always recommend focusing on user adoption and training for your specific app. This ensures that new team members can get up to speed quickly and make the most of all features. ### 10. Best tool for traveling salesmen and/or technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Steven D. | Business Application Consultant - Product Manager Fearless Leader, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Resco – Mobility & Productivity?** With Resco, you have an app for all devices, for all operating systems, that easily takes your CRM data offline. Next to thta, the built in routeplanner offers great added value. **What do you dislike about Resco – Mobility & Productivity?** Sometimes, when new versions are launched, some issues may arise. **What problems is Resco – Mobility & Productivity solving and how is that benefiting you?** Although we all have 4G (in the future 5G), there are still places in the world where connectivity is an issue. Or what about technicians working in basements? Resco helps creating an app that takes all necesarry data offline. Next to that, as a non technical consultant, it is very easy to modify the app and add quite some advanced logic into it, without having to ask technical colleagues. **Official Response from Dominika Fischerova:** > Hi Steven, Thanks for sharing your experience! It’s great to hear that Resco helps you work offline even in tricky spots and that the route planner and easy customization make your job smoother. We appreciate your feedback and will keep working to make each new release even better. ## Resco – Mobility & Productivity Discussions - [What is Resco Mobile CRM used for?](https://www.g2.com/discussions/what-is-resco-mobile-crm-used-for) - 1 comment - [View Resco – Mobility & Productivity pricing details and edition comparison](https://www.g2.com/products/resco-mobility-productivity/reviews/resco-mobility-productivity-review-8935002?section=pricing&secure%5Bexpires_at%5D=2026-05-18+22%3A05%3A33+-0500&secure%5Bsession_id%5D=bbc95c14-4db6-4f35-82c2-eaf939107132&secure%5Btoken%5D=1d605babd380887dfa247b0935b3df1cae24057b35b91297d52f5505c369e314&format=llm_user) ## Resco – Mobility & Productivity Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Salesforce Appexchange](https://www.g2.com/products/salesforce-appexchange/reviews) ## Resco – Mobility & Productivity Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Content Editor **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Planning** - Checklists - Approvals - Scheduling - Procedures **Generative AI** - AI Text Summarization - AI Image-to-Text **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Before the Job** - Calendar - Dispatch - Roles - Booking **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Advanced Search - Browser Extension - Organization **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **Reporting & Analytics** - Reporting - Dashboards - Forecasting **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Security** - Role-Based Permission - Public vs Private **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Analytics** - Monitoring - KPIs - Nonconformace **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication** - Social Features - Upload - Comments **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Resco – Mobility & Productivity Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,584 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,988 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (971 reviews)