I like how it is laid out. The interface has everything we need to manage our online reputation, get reviews, and oversee the patient experience all in one place. I can access the locations I manage, see their reviews and patient feedback, assign patients to managers to follow up with, and see the performance of all of my locations. It also really helps with making sure that each of our clinics is performing where we expect it to from that point of view of high patient experience standards. Review collected by and hosted on G2.com.
I haven't had any problems with it. I've been very pleased with how it is designed and works. Review collected by and hosted on G2.com.