G2

DM

Danny M.

On-site management team

Mid-Market (51-1000 emp.)

7/17/2024

"Visually pleasing & streamlined process. No complaints"

4/5

What do you like best about Reputation?

I still enjoy being able to view multiple properties effortlessly, I would add that the ability to view who already responded and when is also helpful. The ability to choose between a generic template answer OR writing a custom one is very helpful in maintaining the online presence that I want for the properties. Review collected by and hosted on G2.com.

What do you dislike about Reputation?

The occasional bug is still present, something like responses being duplicated on my dashboard. It is always very minor things- Truthfully I don't have any honest critics Review collected by and hosted on G2.com.

What problems is Reputation solving and how is that benefiting you?

In my industury the majority of reviews tend to lean negative. Being able to respond so quickly to negative feedback is paramount! I cannot be happier with that feature. I have had many tenants say they were shocked with how quickly we respond & can resolve things. I use the software daily! Review collected by and hosted on G2.com.

Response from Lauren McCutcheon of Reputation

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Danny, thank you for your feedback! We're glad to hear that Reputation has streamlined your workflow, making review requests and management more efficient. It's amazing to see how quick responses to feedback have positively impacted tenant relationships. Thank you again!