They were straightforward about what was achievable and what wasn't, which made the whole process easier to manage. They also respected that we had a fixed launch date and treated that as a real constraint โ deliverables came in ahead of schedule. Pricing was transparent and scoped to actual needs, with no pressure to expand the engagement beyond what we'd agreed. Review collected by and hosted on G2.com.
Timezone differences occasionally meant next-day turnaround on non-urgent requests. Their team is distributed, so responses from the European morning sometimes came in the evening or following day. It never affected anything critical, but it's worth building into your planning if you have time-sensitive requests. Review collected by and hosted on G2.com.