It immediately alerts you on negative feedback from the clients on our offerings. This will immediately help us set the ball rolling on the corrective actions that we need to take. Review collected by and hosted on G2.com.

The present functions allow the software to evaluate customer satisfaction only at the end of his stay, so service recovery cannot be initiated. Rep up is coming up with a solution wherein their upgraded version allows us to collect feedback right from the first interaction we make with a prospective client, so it will help us in meeting and exceeding the customer expectation. Review collected by and hosted on G2.com.