
I like the functionality of Reply: I can build message sequences and send them to potential clients to get more sales. I especially appreciate the ability to adjust the mailing to the client's time zone — not many similar services offer this. For example, if a client is in the USA, I can send the mailing according to their time zone, even though I am in Ukraine. I like that they are open to communication: recently, I asked for a discount, and it seems they are trying to offer something. Setting up Reply was quite easy for me since I had used it before. Review collected by and hosted on G2.com.
I would optimize prices for clients: I would create a separate price list with a 5, 10, or 15% discount for those who purchase a lot of functionality and pay for more than a year or half a year. Review collected by and hosted on G2.com.