Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"The best service you can get in processing"
5/5
What do you like best about REPAY?

Every part of the user experience is excellent. Very responsive sales agents, quick customer service team, and a general environment of collaboration to add value to your organization. Pricing is competitive, but you will not beat their service. Their pricing beats 90% of the competition out there, but the 10% difference you're getting back tenfold in service. I cannot rave about the customer experience enough. If you need something, REPAY is there. If there's a problem, you've got a point of contact that will get on it immediately. They give insights on the industry and have been a strategic partner in navigating the regulatory environment and help maximize revenue. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

It's hard to say something I dislike about REPAY. Honestly, it's a great company. I guess if I'm forced to nitpick, REPAY has competitors who are much larger and therefore able to offer pricing that goes a tiny bit lower. I will say, I've worked with a number of Repay's competitors both larger and smaller, and if I were the absolute decision maker I would go with REPAY 100% of the time. Their pricing is better than most, and those who I've seen beat them are not responsive to issues, don't work as a team to help organizational improvement overall, and offer a much less user-friendly experience. Review collected by and hosted on G2.com.

See what 34 reviewers think of REPAY

4.7 out of 5 · Verified reviews from real users

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