The flow from intaking a product (repair, refurbishment, etc.) until the customer receives their camera from us has been easy and efficient. Repair Karte is extremely responsive to the needs of its clients, its chat support is unparalleled. We have requested certain changes and modifications to make our business run more efficiently, and they continually bring new updates! This has been a game changer for our business process. We have been able to integrate different programs into Repair Karte, so we are utilizing fewer programs. It has been helpful at creating a more cohesive workflow.
Repair Karte as a website is smooth and easy to navigate. There have not been any issues with it functioning. The pricing for the site is exceptionally reasonable given the number of features, as well. Review collected by and hosted on G2.com.
We have had no issues with Repair Karte due to the amount of support we have received. Any "issues" have been handled immediately. Requests for changes or any needs we have had have been immediately responded to, as well. We cannot say a bad thing about Repair Karte. Review collected by and hosted on G2.com.
Thank you so much for this wonderful review, Long Beach Optix!
Going from three separate programs down to one is exactly what we hoped Repair Karte could do for shops like yours. We're also really glad the intake-to-delivery flow and the chat support are working well for you.
Your requests have helped shape several updates, including Refurb mode, which lets any shop track items it restores and resells, from cameras to phones and more. We'll keep improving with your feedback. Thank you for being such a great partner!
Shotaro Aoki
Repair Karte