G2

Robert M.

Business Manager

Small-Business (50 or fewer emp.)

10/30/2025

"Rent Manager was a fortunate discovery"

5/5

What do you like best about Rent Manager?

The thoroughness of the product is amazing. After 3 years of use we are still discovering new features. Statements use to take us most of a day to prepare. Now it takes minutes. And the virtual mailing operation saves more hours while costing about the same as doing it in house.

The software has been surprisingly easy to use, especially for something as feature rich as this is. Sometimes we get into something new or complex and we need help. RM Support is by far the best I have ever seen. The assistance is fast, friendly and thorough.

In 3 years of daily use the system has never crashed. That's unbelievable stability for something so complex. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Dislike? What is there to dislike? So you have to refresh the deposit after posting. Seems that should be unnecessary. But as a former software executive I understand the need the need for milestones if you want to preserve the ability to unwind a transaction. Not a big deal. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Tenant ledgers, maintenance records, delinquency reports, lease management ... all of these were done manually prior to rent manager. Or were not done at all.

We had no tenant ledgers. Now we have complete, accurate tenant ledgers with no extra effort. Lease renewals, rules violations, rent increases and maintenance are all added to the ledger by Rent Manager.

Maintenance records were practically non-existent. We had no way to connect a job order to a tenant. Rent Manager makes it easy.

If we wanted a delinquency report we had to go through the month's 5 page account journal manually and enter the information into an Excel spreadsheet. With Rent Manager it's just 1 click and I can have either a detail or summary report.

We do 10 or more leases per month. Rent Manager has reduced lease preparation time from over an hour to just a few minutes. And it keeps track of the need for lease renewals. Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

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Thank you for your review!