
I'm very impressed with the quality of service from the Remote team. Onboarding was smooth, and the AI chatbot is reliable. The support articles are easy to understand, and the live agents are prompt and helpful. I've also emailed their support team, and they were great too.
I was the first offshore employee at our company to use Remote. Being able to reach support directly and get quick answers made a big difference. Now that our team is growing, I can help my colleagues navigate the platform, and it's the best one I've used so far.
Day to day, it's just as good. Time tracking and time off requests are easy. Payslips are available at least 2 days before payday, which is fantastic. I can also get documents like a certificate of employment through the website right away. Review collected by and hosted on G2.com.
IDK if this feature is in place but I hope that notifications and follow ups are sent to approvers to ensure nothing is missed like PTOs, holiday pays or night differential. Review collected by and hosted on G2.com.