G2

Carissa B.

Regulatory Affairs Project Manager

Small-Business (50 or fewer emp.)

3/18/2026

"Simplifying Global Regulatory Tracking and Change Management"

5/5

What do you like best about RegDesk?

What I like most about RegDesk is how it removes a lot of the manual effort involved in tracking global requirements. Rather than juggling spreadsheets and updates coming in from different regions, everything is centralized in one place and easy to follow. That makes it much simpler for our team to stay on top of changes across markets without anything slipping through the cracks. The team is also very responsive to feedback and open to incorporating improvement ideas, which makes the platform feel like it’s continuously getting better. Review collected by and hosted on G2.com.

What do you dislike about RegDesk?

One limitation is that device registration alerts don’t yet support all countries. This leaves some gaps in coverage, so we still have to monitor certain regions manually to make sure nothing gets missed. I also wish the change control module offered more flexibility for customizing decision trees, as that would make it easier to align the workflow with our internal processes. Review collected by and hosted on G2.com.

What problems is RegDesk solving and how is that benefiting you?

RegDesk has made a big difference in how we manage global regulatory work. It helps us clearly link change controls to the impacted regions based on our product registrations, so we can quickly see what needs to be done without having to dig through multiple sources. And we can assign regional regulatory impact assessments directly to external business partners / global reps, which is outstanding. External partners also do not need to learn the document module, since they can upload documents directly through the checklist module, which makes collaboration much more efficient. RegDesk also takes a lot of pressure off our team by tracking renewals and deadlines for us, rather than relying on manual lists. The platform is easy to use and feels very intuitive, especially with the clean layout and the big blue buttons and global clickable map that make navigation straightforward. The available search filters are also intuitive to use. The eLearning training has been helpful for getting everyone up to speed, and support has been great. The Zendesk ticketing system is also easy to access, and the IT team is responsive when system issues come up. Nevena Divjak, Senior Customer Success Manager, has been especially responsive and easy to work with, which really makes a difference day to day. Overall, RegDesk saves us time, helps us stay organized, and gives us much better visibility into what’s happening across all of our markets. Review collected by and hosted on G2.com.