G2

Crystal B.

Fraud Analyst

Enterprise (> 1000 emp.)

4/22/2026

"Exceptional 1x1 Service That Makes Clients Feel Truly Valued"

5/5

What do you like best about RefAssured?

What we like best about RefAssured is the massive amount of time it's saved our team since we onboarded — it's cut down significantly on the manual back-and-forth that used to eat up hours every week. On top of that, the customer relationship has been top-notch from day one, and their turnaround time on reference checks is genuinely impressive — fast enough that it's become a real differentiator in how quickly we can move candidates through our process. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Honestly, my biggest "complaint" is that more people in the industry don't know about RefAssured yet — they deserve a lot more visibility for the value they provide. It'd be great to see their reputation catch up to how good the actual product and service experience is. Review collected by and hosted on G2.com.

What problems is RefAssured solving and how is that benefiting you?

RefAssured is solving the problem of manual, time-consuming reference checks that used to take our team hours to chase down. Now the process is automated, so we save a significant amount of time that we can redirect toward other priorities. The data we get back is clear and upfront, which makes it easy to review and act on quickly. Just as important, RefAssured helps us verify that references are legitimate and not fraudulent, giving us confidence in the quality and integrity of the information we're using to make decisions. Review collected by and hosted on G2.com.