Verified User
G
Small-Business (50 or fewer emp.)
"Powerful Automations and Responsive Support for Complex Operations"
5/5
What do you like best about Redo Returns & Exchanges?

I've used Redo Returns & Exchanges for the past couple of years for exchanges, returns, management, shipping, claims, and marketing. They've been fantastic. I appreciate that I can manage order management, shipping, returns, and claims in one portal. Their customer service is always great, and the team is responsive and helpful. Most recently, Jake helped me set up a warranty and repair return process that greatly improved our warranty management work flow. When I need a software change for my business, they're often able to make it fairly quickly, and they work with us to address issues we bring to their attention. The software integrates well with Shopify, Gorgias, and many of the other tools we use. Redo's automations let us build the logic we need to handle our complex hazardous-materials orders and choose the right shipping carrier and service. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Redo Returns & Exchanges?

Not much! Review collected by and hosted on G2.com.

See what 19 reviewers think of Redo Returns & Exchanges

4.8 out of 5 · Verified reviews from real users

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