![Paige R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paige R.")
PR

Paige R.

Project Manager/Copywriter

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/23/2025

"Secure, HIPAA-Compliant Messaging with Helpful Support"

4/5

What do you like best about RedeApp?

I like the peace of mind that comes with using RedeApp at my organization. We can be sure that all messages (especially those pertaining to the youth in our care) are secure and HIPAA-compliant. Our team uses Redeapp daily to send organization-wide announcements, one-on-one communications, and messages within departments. We're starting to implement the Communities feature, which allows users to opt-in to certain interest groups for targeted updates. The customer support with Redeapp has always been fantastic, too. Review collected by and hosted on G2.com.

What do you dislike about RedeApp?

As the organization's Communications Manager, I primarily use RedeApp to send organization-wide messages from my desktop computer. I will say that the user interface on the desktop version is pretty lackluster and could be more visually appealing. I also dislike how there's an unseen timer that logs you out of the platform after a period of inactivity. Review collected by and hosted on G2.com.

What problems is RedeApp solving and how is that benefiting you?

RedeApp allows our Communications Team to send organization-wide messages to individuals whose hands-on work with residents prevents them from regularly sitting at a computer. It also ensures that our messages are secure and HIPAA-compliant. Review collected by and hosted on G2.com.

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Response from RedeApp Marketing of RedeApp

[Editedit](https://www.g2.com/survey_responses/redeapp-review-11852886/official_response/edit)

Paige, thank you for this thoughtful review! We appreciate you highlighting the HIPAA compliance and security—critical for organizations working with youth and residents in care settings.

Great feedback on the desktop interface and inactivity timer. We're actually building out the ability for admins to customize that timer in the admin console right now, and it should be available shortly.

It's great to hear your Communications Team can reach hands-on staff who aren't at computers regularly, and that you're starting to implement Communities for targeted updates. Thanks for the kind words about our support team—they'll be thrilled to hear it.

— The RedeApp Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.4 out of 5 · Verified reviews from real users

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