G2

Laura C.

Bilingual Payments Manager

Mid-Market (51-1000 emp.)

7/14/2026

"Consistently Positive Experience with Recurly and Outstanding Support"

5/5

What do you like best about Recurly?

We've been a Recurly customer for several years, and our experience has been consistently positive.

Every customer support interaction has been professional, knowledgeable, and genuinely personable. They take the time to understand our changing needs and present options that make sense for our business rather than taking a one-size-fits-all approach. Review collected by and hosted on G2.com.

What do you dislike about Recurly?

There isn't anything that I dislike about Recurly. The UI/UX is great. We only have one integration, but there are no issues with it. There are no performance issues. There are no complaints about the pricing and we really don't use the AI Intelligence. Review collected by and hosted on G2.com.

What problems is Recurly solving and how is that benefiting you?

Another aspect of the partnership that I truly appreciate is having a dedicated Customer Success Manager. It is reassuring to have a consistent point of contact who understands our business and is always willing to answer questions and provide guidance. Having someone who is proactive, responsive, and invested in our success has made a real difference in our overall experience with Recurly. Review collected by and hosted on G2.com.