--- title: RealVNC Reviews meta_title: 'RealVNC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 439 reviews by the users' company size, role or industry to find out how RealVNC works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 439 scale: '5' date_modified: '2026-07-13' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # RealVNC Reviews **Vendor:** RealVNC **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.7/5.0 **Total Reviews:** 439 ## About RealVNC RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for your organization, RealVNC® Connect has the features you need to stay connected. Trusted by IT teams at leading businesses around the world, RealVNC Connect offers affordability, ease of use, and unrivalled security for remote access. For information on our security credentials, visit: https://www.realvnc.com/en/connect/security/ ## RealVNC Pros & Cons **What users like:** - Users appreciate the **ease of use** of RealVNC, streamlining remote access and support with intuitive features. (5 reviews) - Users value the **cross-platform compatibility** of RealVNC, ensuring consistent support across various operating systems. (3 reviews) - Users value the **cross-platform support** of RealVNC, ensuring seamless compatibility across various devices and operating systems. (3 reviews) - Users praise RealVNC for its **secure file transfer** , ensuring smooth and reliable data sharing across platforms. (3 reviews) - Users appreciate the **robust reliability** of RealVNC, ensuring consistent connectivity and seamless remote support across devices. (3 reviews) - Users find the **easy setup** of RealVNC a time-saver, enabling quick remote connections effortlessly across systems. (2 reviews) - Users value the **easy-to-use remote control** of RealVNC, enabling quick connections and robust support features. (2 reviews) - Automation (1 reviews) - Connection Speed (1 reviews) - Users value the **responsive customer support** of RealVNC, providing quick solutions and detailed guidance for seamless connectivity. (1 reviews) **What users dislike:** - Users report **poor customer support** from RealVNC, experiencing long wait times and unresponsive tech assistance. (2 reviews) - Users report **admin access issues** causing slow support, connection failures, and frustrating outages during use. (1 reviews) - Users report **billing issues** and inadequate tech support, leading to frustration and limited assistance when needed. (1 reviews) - Users often face **connection issues** with RealVNC, including outages and difficulties connecting via satellite services like Starlink. (1 reviews) - Users are frustrated with **inadequate reporting** and lack of tech support from RealVNC, leaving them unsupported and dissatisfied. (1 reviews) - Users are disappointed by the **limited free options** , as the Home plan is being retired, affecting casual access. (1 reviews) - Limited Options (1 reviews) - Setup Difficulties (1 reviews) - Slow Connectivity (1 reviews) - Unstable Connectivity (1 reviews) ## RealVNC Reviews ### 1. Efficient, Resource-Light Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Brad C. | Director of Information Technology, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about RealVNC?** I use RealVNC to access computer systems for remote support and perform tasks remotely, which allowed us to eliminate VPNs for remote access. I find RealVNC makes it easy to support end users and appreciate how it's a solid solution critical to our daily operations. I like its ease of use and the fact that it isn't bloated, with the client not utilizing a lot of system resources. The new features, like being able to hear audio remotely and reliable screen refresh, allow our video editors to edit videos remotely. I also love that file transfer is easy using RealVNC. It's easy to install and has been a consistently innovative application, warranting my high recommendation. **What do you dislike about RealVNC?** Nothing comes to mind that I don't like about RealVNC. **Recommendations to others considering RealVNC:** We have been using RealVNC for direct connections for years. With the addition of VNC Connect we were able to drop Log Me In Central which we used for out of network connections. I have found VNC Connect to be more user friendly and more light weight than the Log Me In client. You will not be sorry for switching to VNC Connect! **What problems is RealVNC solving and how is that benefiting you?** RealVNC eliminates the need for VPNs for remote access, supports end users easily, allows remote access to computers internationally, and is a solid daily-use application. ### 2. Reliable and secure remote access **Rating:** 4.5/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about RealVNC?** • Security defaults that feel right in real life: end-to-end encryption, strong TLS, and multi-factor sign-in options that keep sessions private without turning routine access into a chore. • The Version 8 unified desktop app is a quiet quality-of-life win; combining Viewer and Server means one installer, one place to work, and fewer clicks to get a session going. • Code Connect has been a handy way to bring in a trusted guest for a short window; the code is invite-only, expires quickly, and still requires approval on the device side. • On-Demand Assist in HelpDesk has made ad hoc support straightforward; generating a code and getting a session running without a preinstalled agent is exactly what’s needed for one-off fixes. • Presence indicators help me see which machines are actually reachable, and Favorites keeps the regulars a click away, which saves time during busy support windows. • The in-session toolbar is thoughtfully laid out with essentials like chat, full screen, multi-monitor switching, file transfer, and session recording, so the control surface is predictable from one session to the next. • Session recording is there when an audit trail matters, and chat keeps side conversations inside the session instead of scattering across apps. • Cross-platform coverage means the same tool spans Windows, macOS, Linux, iOS, and Android, which keeps the remote support story consistent across a mixed estate. • The platform documentation on security is clear and practical, which helps when explaining controls and sign-in options to auditors and security teams. • The refreshed file manager and the analytics dashboard announced for v8 make routine file transfers and team activity oversight feel more integrated with the everyday workflow. **What do you dislike about RealVNC?** I used to lean on the free Home plan for casual, personal access, and its retirement in 2024 means that kind of lightweight use now either sits in the limited, non‑commercial Lite option or moves to a paid tier. **What problems is RealVNC solving and how is that benefiting you?** In daily work, RealVNC Connect makes it easy to reach the machines that matter and get on with the task, with familiar tools like chat, file transfer, and multi-monitor right where they are expected. 
 For one-off help, On-Demand Assist lets me start a session with a code and no preinstall on the other side, which keeps quick fixes moving without setup delays. When a trusted guest needs a short window onto a device, Code Connect provides a clean invite that expires fast and still asks for approval on the host, which keeps access contained. 
Security feels like a default, not an obstacle; encryption is on, MFA and SSO are available, and the docs are clear enough to share in policy conversations. Across devices and platforms, the experience stays consistent, so moving from Windows to macOS to mobile does not derail the flow or require a second tool. 
All of that means the remote session becomes the easy part of the job, which is exactly what I want from this category. ### 3. HORRIBLE CUSTOMER SERVICE/TECH SUPPORT - Almost non-existent **Rating:** 0.0/5.0 stars **Reviewed by:** Paul C. | President (former Treasurer) - Chapter 40 - Genesee Valley, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about RealVNC?** Used product for years, was reliable, and easy to use, use to be free... **What do you dislike about RealVNC?** HORRIBLE TECH SUPPORT/CUSTOMER SERVICE, almost non-existent, now experiences more problems with recent updates, no longer free as of 2024, and no support, failed to respond to emails after uploading diagnostic logs, rep leaves chat session, you are totally on your own, there are other products that do the same thing with more reliable support, NOT RECOMMENDED **What problems is RealVNC solving and how is that benefiting you?** Remote access ### 4. RealVNC works on all of our platforms and devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about RealVNC?** It works pretty consistently across platforms and devices. We use it almost daily. It's really easy to use. I've never needed to contact support or even look up any help online. Transitioning from the free "home" version to the business version was pretty easy. **What do you dislike about RealVNC?** Some features, such as isolating a single display, only work on Windows, not Mac. We used the free version for several years. When that product tier was eliminated we did some product comparison and found that it's a bit more expensive than some competitors. There isn't a tier that's a good fit for us. Ultimately, though, it was the best choice since the learning curve was virtually non-existent. **What problems is RealVNC solving and how is that benefiting you?** RealVNC has made it possible to more easily manage various systems that are unmanned and tucked away in closets. We can do this from phones no matter where we are. Aside from that it make secure remote work possible for regular staff. ### 5. RealVNC Review **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Information Technology Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about RealVNC?** RealVNC works across multiple platforms, including PCs, Macs, tablets and smartphones, as well as a web-based solution, Google Chrome. **What do you dislike about RealVNC?** In order to receive updated features and continuous support, you must renew your support and updates entitlement. **What problems is RealVNC solving and how is that benefiting you?** Desktop troubleshooting. Instead of being physically at the workstation location you can do almost everything from your place. ### 6. Quick and seemless! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about RealVNC?** I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without effort. When I thought I had an issue with the account setup on payment, a friendly agent quickly reassured me and gave me steps to enable the account in time to complete my task. **What do you dislike about RealVNC?** So far it works well - the switch from trial to pro version could be better streamlined though. **What problems is RealVNC solving and how is that benefiting you?** It helps me to connect to a small PC I use for my (remote controlled) robotics work. ### 7. An easy far away pc communication **Rating:** 5.0/5.0 stars **Reviewed by:** Demetrios K. | Dr, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about RealVNC?** I can join my pc easily from anyware and is extremely user friendly **What do you dislike about RealVNC?** Nothing for the moment since I didn't have noticed any **What problems is RealVNC solving and how is that benefiting you?** The management of my business appointments and to work remotely ### 8. Quick and easy way to access unattended remote machines **Rating:** 5.0/5.0 stars **Reviewed by:** Gandalf F. | Business Process Analyst, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about RealVNC?** Easy to use interface, secure connection, and I'm still milking the free plan! Even the iOS app is **What do you dislike about RealVNC?** It's not as expensive as the other options, so I can't use that as a financial flex. It doesn't fail like RDP did...twice! **What problems is RealVNC solving and how is that benefiting you?** I have desktop apps that I have to access regularly when I'm out of the office. RealVNC gives me a secure and easy to use connection that is smooth and effective. ### 9. Great remote support and remote access tool! Handles permissions elevations properly and simply. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Managing Principal and President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about RealVNC?** Easy to find what I want to connect to. Easy to elevate permissions. Many fewer issues wiht privacy warnings than other remote connect tools. It is very reliable. On demand assist is east for our customers to use, download and run. **What do you dislike about RealVNC?** people find it confusing to go to a website that is .help and not .com no matter how many times we tell them. **What problems is RealVNC solving and how is that benefiting you?** Allows us to connect to customers attended and not attended. It is the simplest to use tool that we have enocuntered and does nto require a lot of maintenance. ### 10. Using RealVNC with various internet connections **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about RealVNC?** Software supports of a lot of operating systems, ease of installation and configuration. **What do you dislike about RealVNC?** Slow support, strange mini (short) outages and failed to connect, especially with satellite connection like starlink, slow reconnect **Recommendations to others considering RealVNC:** Just try it out and you will see the benefits quickly. It is smooth and stable. As long as they don't change pricing/licing model all is prety great. **What problems is RealVNC solving and how is that benefiting you?** Access to a remote computer, system maintenance and trouble shooting of computers offshore ## RealVNC Discussions - [Is there an easy way to transfer files between server and viewer computers. currently i use email.](https://www.g2.com/discussions/15584-is-there-an-easy-way-to-transfer-files-between-server-and-viewer-computers-currently-i-use-email) - 3 comments, 2 upvotes - [Anyone know how to integrated this product with Windows update triggers](https://www.g2.com/discussions/13387-anyone-know-how-to-integrated-this-product-with-windows-update-triggers) - 1 comment, 2 upvotes - [Is either an iPhone or Android OS version available? Can I show clients my screen?](https://www.g2.com/discussions/12721-is-either-an-iphone-or-android-os-version-available-can-i-show-clients-my-screen) - 2 comments, 2 upvotes - [Is there a way to show just one screen on the Android app and then go between the two instead of both showing at one time?](https://www.g2.com/discussions/is-there-a-way-to-show-just-one-screen-on-the-android-app-and-then-go-between-the-two-instead-of-both-showing-at-one-time) - 1 comment, 1 upvote - [How can I automatically start VNC Server on a Mac to enable remote login after restart?](https://www.g2.com/discussions/how-can-i-automatically-start-vnc-server-on-a-mac-to-enable-remote-login-after-restart) - 3 comments, 1 upvote - [View RealVNC pricing details and edition comparison](https://www.g2.com/products/realvnc/reviews/realvnc-review-12970424?section=pricing&secure%5Bexpires_at%5D=2026-07-14+09%3A23%3A32+-0500&secure%5Bsession_id%5D=5f816117-5110-41c1-8912-bd7e1c92bbc0&secure%5Btoken%5D=10e69e4dfb7a104da1cebdb2664afa7b12c319ebc0b4c2abc9eda7790e25238e&format=llm_user) ## RealVNC Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control ## Top RealVNC Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,934 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,078 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (689 reviews)