G2

MS

Matthew S.

Team Lead - Strategic Customer Success Manager

Enterprise (> 1000 emp.)

Originally submitted 8/3/2021

"Easy to use, great feedback from clients on items"

4/5

What do you like best about Reachdesk?

You can load in a person's info very quickly or sync to a Salesforce account and add a customized note. Very smooth UI, easy to pick up. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

Lack of an Amazon integration. We used another provider before where I could select any item on Amazon and apply it to my account on that provider, which allowed me to be far more custom with my gifts. Review collected by and hosted on G2.com.

Recommendations to others considering Reachdesk:

It is a great tool to have if you're going to be utilizing direct mail for either client attraction or client retention. Review collected by and hosted on G2.com.

What problems is Reachdesk solving and how is that benefiting you?

Engaging with power users and conveying our appreciation only goes so far through a simple email or handwritten note. Our thought is by gifting them some swag like branded water bottles, they feel empowered and hopefully will show off to colleagues which might encourage further engagement and usage. Review collected by and hosted on G2.com.