
As someone who has helped scale products like Evernote for business, I place a heavy emphasis on user experience and buyer experience. The user experience of creating a booking page on re:catch is probably the easiest compared to other similar sales routing or scheduling tools. The embedding process is well-documented and doesn't require much coding. I can customize lead meeting routing settings with a simple drag and drop. From the perspective of the prospect we are reaching out to, the process seems natural and intuitive. Re:catch also bridges the cultural gap for meeting scheduling. I do a lot of business outside of the US and schedulers sometimes come off as cold and rude. Not Re: Catch. I love how Re:catch generates an email with hyperlinked time slots and displays a profile picture of the meeting host with a customizable description, making it no longer "rude" to send a time slot suggestion to the other party. Review collected by and hosted on G2.com.
I would appreciate it if I could automate and customize email replies based on different lead routing rules. This would be a great help in personalizing the messages for leads from various cultures. I'm sure they are working on it, but that's my main request for improvement. Review collected by and hosted on G2.com.