I like how seamless Razorpay is and its dashboard. For a prepaid order, I can initiate a refund to the source account in a few clicks. Review collected by and hosted on G2.com.

At times, refunds fail and don’t retrigger, about 2–3 times a month. I’m not sure whether changes are needed, and our organization hasn’t looked into it deeply. The initial verification process felt lengthy, though I understand it’s necessary for a financial service to help avoid fraud. Review collected by and hosted on G2.com.