G2

Ishan S.

Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator

Hospital & Health Care

Small-Business (50 or fewer emp.)

6/9/2026

"Very Practical CRM for Follow-Ups, Activities, and Daily Management"

5/5

What do you like best about RAYNET CRM?

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. RAYNET CRM helps me keep daily work organized without making things complicated. I regularly manage patient follow ups, consultation related activities, content planning, and communication, so having everything in one place is very useful. Getting started was easy and implementation did not require much effort. Creating contacts, managing activities, scheduling follow-ups, and reviewing previous interactions felt straightforward from the beginning. I use it regularly because it helps me keep track of ongoing work without maintaining separate notes and files.

One thing I find useful is that contacts, activities, calendar events, meetings, documents, and communication history are connected together. When I need to review a previous discussion, check follow-up activities, or find important information, everything is easier to access. The task management and reminder features are also helpful because they help me stay on top of patient follow-ups and routine work. I also like that deals, activity tracking, reporting, and document management are available in the same system. For my health education work, it helps me keep content-related activities and planning tasks organized as well. The number of features feels practical for day to day work without making the system feel difficult to use. Performance has been good during regular use, and it fits well into my workflow. Overall, RAYNET CRM helps me stay organized, manage follow-ups more efficiently, and keep clinic and content-related activities structured and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about RAYNET CRM?

I like that most information is connected, but when there are many activities, contacts, and records, finding a very specific item can occasionally take a few extra clicks. It does not happen often, but during busy workdays I notice it sometimes. Also, the reporting tools are useful, but for more specific analysis I sometimes need to spend extra time adjusting filters and views. The information is available, but creating a highly customized report can take a little more effort than expected. Review collected by and hosted on G2.com.

What problems is RAYNET CRM solving and how is that benefiting you?

It is helping me solve the problem of keeping follow-ups, activities, contacts, and daily work organized in one place. Earlier, important reminders, consultation-related notes, and ongoing activities were often spread across different files and records, which made tracking work more difficult. It helps me keep follow-up activities, communication records, tasks, meetings, and contact information more structured. I can quickly review previous interactions, check pending activities, and access important information without searching through multiple files or notes.

Having tasks, reminders, activity history, and contact records connected together makes day-to-day work easier to manage. It reduces manual tracking and helps keep ongoing activities organized, especially during busy workdays. As a result, I spend less time managing records and searching for information, and more time focusing on the actual work that needs attention. Overall, it brings more structure to my daily workflow and makes follow-up management more efficient. Review collected by and hosted on G2.com.